ApplyDescription
W-Industries is an energy service company that specializes in Automation Solutions, I&E Construction Services, Power Generation and Packaged Equipment for the Energy and Industrial markets. Our expertise encompasses the full spectrum of system technologies from pneumatic - hydraulic control systems to state-of-the-art programmable solutions to chemical injection systems, and everything in-between.The W-Industries Technologies Solutions Group is looking for an Aftermarket Solutions Manager to support Aftermarket Services in the greater Louisiana area.
Responsible for overseeing the region, business development and overall business success for the assigned region. Manage and ensure regular contact with customers and other stakeholders (internal and external) involved in the sale, design, production, integration, testing, and installation of W-Industries related products.Requirements
- Work along with BU Leaders, BD Team to formulate growth strategies for the business.
- Responsibility for the Field Service Engineers and activity planning within the assigned geography.
- Support staffing of the Field Service Engineering workforce.
- Ensure the project is executed in accordance with the Contract/PO and specifications.
- Establish and manage project schedules with internal and external customers to meet the project schedule.
- Create and follow BU plans, forecasts, and overall business activities.
- Resolve discrepancies and report on the profitability of project, and flow work.
- Review project scope to determine the schedule, budgets, procedures/processes necessary to execute the project, staffing requirements, and allotment of available resources to various phases of work.
- Update milestone billing reports and ensures accurate invoices are sent in a timely manner.
- Follow up with customers to ensure timely payment of invoices.
- Ensures the availability of tools, equipment and materials required to drive productivity in Field Service Teams.
- Bi-yearly career planning meetings with team members at each stage of their careers.
- Review customer specifications, project quotes, and purchase orders for accuracy and completeness.
- Adheres to budget by monitoring job cost and implementing cost saving solutions
Required Skills & Competencies
- Strong written and verbal communication skills.
- Experience dealing with customers.
- Microsoft office experience.
- Ability to communicate effectively and clearly with production personnel, designers, engineers, management, and customers.
- Advanced presentation, influencing, and relationship management skills.
- Strong time management skills with the ability to handle multiple projects and customers, balancing customer needs and requests with production and delivery availability.
- Complex problem-solving skills.
- Self-motivated work well independently and in a team setting under time constraints.
Required Education & Experience
- 10+ years of Process Controls and Automation Engineering Industry Experience.
- 3+ Years of P&L and people management experience
- Customer and Project management experience.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
Offered Benefits
- 401(k)
- Medical, dental and vision insurance
- Basic Life, AD&D, Short- and Long-term Disability insurance
- FSA & HSA
- Vacation/PTO
W-Industries is an Equal Opportunity Employer. We ensure that no applicant for employment or employee is denied an equal opportunity based on race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.W-Industries is a participant of E-Verify. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S.
Department of Homeland Security and the Social Security Administration to confirm employment eligibility.