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Staff Analytics Specialist


Razorpay was founded by
Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.

Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

The Role


The Staff Analyst role is a senior individual contributor position that emphasizes strategic impact, advanced analytical rigor, and cross-functional collaboration. You will focus on product analytics, taking ownership of high-impact projects, mentoring other team members, and contributing to the organization’s strategic goals through actionable insights and innovative analytics solutions.This role combines hands-on data work with thought leadership, leveraging advanced analytics techniques, structured problem-solving, and storytelling to guide product decisions and strategy.

Key Responsibilities


Strategic Analytics Leadership


  • Lead the definition of structured, scalable methodologies to solve high-ambiguity, open-ended product and business problems.
  • Identify and prioritize analytics opportunities to enhance product performance, customer satisfaction, and business growth.
  • Develop long-term strategic plans and next-big-bet ideas for product enhancements, aligned with organizational goals.

Advanced Data Analytics


  • Conduct end-to-end analyses, from data extraction to insights presentation, using advanced statistical methods and machine learning techniques as needed.
  • Establish robust frameworks for experimentation and impact assessment of product changes, ensuring statistical rigor and actionable recommendations.
  • Develop dynamic and modularized data solutions, including advanced dashboards, to improve visibility and decision-making across teams.

Product Collaboration


  • Partner closely with product managers to define success metrics, instrument new features, and evaluate product performance post-launch.
  • Influence key decisions by effectively integrating analytics into the product lifecycle, from ideation to feature optimization and data products integration. 
  • Promote and uphold best practices in instrumentation, experimentation, and impact evaluation within the team and across the organization.

Mentorship and Influence


  • Mentor and coach junior analysts, fostering a culture of continuous learning and excellence in analytics.
  • Guide teams on advanced technical skills, including SQL optimization, Python-based data manipulation, and innovative statistical/machine learning approaches.
  • Advocate for and implement analytics innovations, fostering a self-serve analytics culture and enhancing team productivity.

Stakeholder Engagement


  • Communicate compelling narratives from complex data insights to senior stakeholders, influencing strategic decision-making and ensuring alignment with organizational goals.
  • Act as a trusted advisor to business and product leaders, abstracting complex challenges into actionable insights and driving stakeholder confidence.

Required Qualifications


  • Education: Bachelor’s/Master’s degree in Engineering, Economics, Statistics, Mathematics, Computer Science, or a related quantitative field.
  • Experience: 7+ years of hands-on experience in analytics, with a proven track record in solving high-impact business problems in consumer tech or fintech.

Technical Proficiency:


  • Advanced SQL skills for large-scale data manipulation.
  • Proficiency in Python for data analysis, automation, and machine learning.
  • Expertise in data visualization tools such as Tableau, Looker, or Power BI.
  • Strong understanding of statistical concepts, A/B testing, and causal inference.

  • Machine Learning Expertise: Demonstrated understanding and practical experience in applying machine learning techniques to real-world business problems, including:

  • Familiarity with core concepts such as supervised and unsupervised learning, feature engineering, model evaluation metrics, and model deployment.
  • Experience implementing models such as regression, classification, clustering, and tree-based algorithms
  • Knowledge of best practices for scaling and integrating ML solutions into production environments in collaboration with engineering/data science teams.

  • Knowledge of data pipeline architecture and experience with tools like Airflow or similar DAG orchestration frameworks.
  • Business Acumen: Deep understanding of product lifecycle, KPIs, and business strategy in consumer tech or fintech contexts.
  • Experience leading cross-functional projects with significant organizational impact.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Life at Razorpay Software Private Limited

We are a spirited, ambitious and bunch of fun folks who have taken up the challenge of transforming the way businesses accept digital payments in India. We have gone from offering a pure payment gateway to offering a product suite that manages the entire payments lifecycle for all businesses, from startups to SMEs to large enterprises. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers and above all people who are dreamers and doers at the same time. We are also powered by an enviable list of investors, who guide us to deliver outstanding outcomes and lead the way in redefining payments. Together we say - 'The Future of Payments is Here' OUR CULTURE We think you can do your best with a freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on. Meetups, gaming, movies, team outings, celebrations, conferences & events, are some of the things we enjoy. AND YOU ARE Someone who thinks learning is the aim of life. You don't want to hide behind a mundane corporate job, a cog in the bigger scheme that's unknown. You want to own what you do and drive it to completion, with a touch of perfection befitting your zeal for your work. You swear by perfection and you bow to the church of research-based innovation. You love your tech and automation is your religion. Now that you know us and we know you, let's talk about what you can work on at Razorpay. CONTACT US Email: jobs@razorpay.com
Thrive Here & What We Value1. Equal Employment Opportunity Policy2. Welcomes interests and applications from all groups and communities across the globe3. Open Communication4. Innovative Technology5. Customer-Centric Approach6. Robust Technology7. Comprehensive and Holistic Thinking8. Diverse Range of Products and Features9. Mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes10. Innovation and Change-Driven Perspective
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