About PartsSource
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of
Ensuring Healthcare is Always On®
, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
About the Job Opportunity
Are you passionate about driving growth and delivering impactful solutions for customers? We’re seeking a Senior Manager, Product Marketing (Services Solutions), to lead the commercialization and adoption of PartsSource’s rapidly growing service solutions portfolio. You will work collaboratively with sales, product and other cross-functional team members to develop go-to-market strategies, compelling value propositions, and sales enablement initiatives that drive business growth. You’ll play a key role in defining marketing strategies that resonate with customer needs, ensuring our solutions deliver high-impact results.
If you thrive in a growth-oriented, fast-paced environment and enjoy making a tangible difference, this is the perfect opportunity for you! This role can be based out of our Hudson, OH, Hoffman Estates, IL or Charlotte, NC office.
What You’ll Do
1. Strategic Leadership & Expertise
- Thought-leader and subject matter expert in the healthcare service industry, capable of leading and expanding the current and future-state service business.
- Experienced with framing service commercial opportunities and applying structured approaches to develop and execute go-to-market strategies.
- Highly skilled at deriving clarity from diverse intelligence sources to understand market opportunities and translate customer insights into compelling product positioning.
- Extensive healthcare service experience in product marketing, project management, business planning, and new product/service introduction.
2. Collaboration & Cross-Functional Leadership
- Collaborates across portfolio, technology, sales, and marketing teams to define go-to-market service strategies, positioning, and launch plans.
- Works closely with product management to understand new offerings and identify the most profitable course for service solutions.
- Builds strong relationships and engages across all levels of the organization to influence the development of product, commercialization, and sales enablement strategies.
- Partners with product management and business intelligence teams to track market response, including leading indicators such as win/loss analysis and pipeline growth.
3. Communication & Messaging
- Strong communicator with extensive experience leading teams and presenting to a variety of stakeholders, including executive leadership.
- Proven track record of turning ideas into action and conveying them through various display materials, such as presentations, videos, and sales assets.
- Develops clear, on-brand product communication plans that articulate value propositions, benefits, and features, differentiating new solutions in the market.
- Ensures product propositions, positioning, and messaging resonate with customers and are effectively used by regional teams.
- Communicates the value of products and services to sales and marketing teams, advancing sales enablement through tools, talk tracks, and training.
4. Market Insight & Data Analysis
- Develops a deep understanding of markets and buyers by leveraging internal and external insights to inform strategies.
- Analyzes product, customer, and market data to identify new product opportunities, as well as extensions or enhancements to existing products.
- Maintains and manages competitive intelligence by working with cross-functional stakeholders and executing self-led research.
- Outlines service product marketing attribution and data analytics reporting to generate qualified leads and maximize industry reach.
5.
Product Launch & Lifecycle Management
- Develops comprehensive commercialization and product launch plans, coordinating across functions to ensure successful development and lifecycle management of service portfolio initiatives.
- Ensures successful, integrated launch plans for products, moving services from awareness to adoption with target audiences.
- Leverages AI and automation tools to maximize outputs and drive efficiency within the role.
What You'll Bring
- BS/BA degree in Marketing or Business; MBA, Master’s degree in Marketing or Business preferred
- 7+ years of experience in medical device product marketing, specifically focused on service; SaaS or service marketing experience preferred
- 6+ years of experience in B2B marketing, healthcare product marketing, strategic business planning, and/or new product introduction.
- Proven track record of driving revenue, product positioning, and thought leadership.
- Proven organizational and detail-oriented skills, with the ability to manage multiple projects simultaneously.
Who We Want to Meet
- Act Like an Owner – You take the initiative and are focused on seeing commitments all the way through to completion.
- Serve with Purpose - You are purpose driven and committed to understanding the challenges our customers face.
- Adapt to Thrive - You are open to new ideas, embrace change, and learn from new experiences.
- Collaborate to Win - You communicate effectively across your team to deliver on shared goals.
- Challenge the Status Quo - You are a creative problem solver and focused on making timely decisions with the data and information available to you.
Benefits & Perks
- Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
- Career and professional development through training, coaching and new experiences.
- Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
- Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.
- Read more about us here:
- PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024
- PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023
- WSJ: Bain Capital Private Equity Scoops Up PartsSource
- PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List
PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.Legal authorization to work in the U.S. is required.
