Customer Support Engineer (CVS)

KalerisChennai, IndiaOnsite

Job Description:

Supporting our customers in using our software and hardware products in English•Analyzing/identifying customer needs and preparing a solution by cooperating with other departments•Connecting between our customers and our software development group•Managing the case life cycle by using our ticketing tool•Building and updating our knowledge database for our customers in order to raise quality standards and improve our products•Providing 24/7 support for critical issuesKaleris is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Life at Kaleris

The largest companies in the world rely on Kaleris software solutions to gain real-time visibility into transportation and yard operations, manage and maintain transportation assets, and automate and optimize inventory orchestration throughout the supply chain. Kaleris combines best-of-breed multimodal transportation management (TMS) and yard management (YMS) capabilities with real-time visibility, accessorial charges management, electronic documentation (eBOL/ePOD), transload management, MRO, enterprise analytics, and a multitude of other functionalities under one roof to solve multiple execution challenges for supply chain teams.

Thrive Here & What We Value- Equalopportunity employer that values diversity- No discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status- Passionate about turning data into actionable insights and collaborating with clients globally- Willing to travel 25% of the time to customer sites around the globe- Competitive compensation package- Paid Leave (Vacation, Parental, Volunteering time off)- Flexible Work Policy- Insurance Coverage- Tuition Reimbursement- Career growth and mentorship opportunities- Equalopportunity employer that values diversity at Kaleris

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Customer Support Engineer (CVS)

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