logo inner

IT Support Internship (Summer 2025)

SpotIndianapolis, Indiana, United StatesOnsite

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
We’re looking for talented, motivated, and professional employees who know the ins and outs of the tech world.

About The Role:


An IT Support intern at Spot works side by side with IT Support staff to provide front-line technology assistance to end users, both in-person and remotely. Those in this role will be exposed to many aspects of an IT Support environment including ticketing, following/creating documentation, troubleshooting,hardware setup, and more. Successful candidates will be comfortable troubleshooting hardware, software, and providing training and support to staff members.

Responsibilities:


  • Act as help desk representative providing first level of response to incoming support requests from Spot employees
  • Respond to support requests via email, phone, and in-person interaction. 
  • Set up, move, and decommission Windows/Mac devices, IP phones, and other peripherals as needed
  • Create/update knowledgebase documentation for IT Support department
  • Assist in maintaining asset inventory and prepare devices to be decommissioned following processes for disposal
  • Creation, maintenance, and decommissioning of user accounts following department SOPs
  • Assisting in installation of network, infrastructure, and other hardware as needed
  • Participate in project-based work and other duties as assigned

Qualifications:


  • Currently in pursuit of associate or bachelor’s degree
  • Information Technology, Cybersecurity, or other IT-related majors preferred
  • Must be able to commute to Indianapolis, IN 30+ hours a week from May-August. No housing stipend.

Skills:


  • Previous knowledge of Windows/Mac operating systems
  • Familiarity with computer hardware, software, and peripherals
  • Excellent problem-solving skills
  • Comprehension of technical documentation
  • Ability to work independently and as part of a team
  • Professional communication and customer service skills

Work Enviroment:


  • This role is in-person working between both of Spot’s downtown Indianapolis locations
  • Professional office environment
  • May be expected to lift equipment up to 40 pounds
  • Mix of fast-paced days on foot along with days spent working at a desk

Pay Information:


  • $15-18/hr.

#LI-LS1Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.Spot Freight, Inc.

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Life at Spot

Fast pace, fast growth, high reward, fun people.....that's Spot! Spot was founded in January of 2009 by business partners Andrew Elsener and Andy Schenck. Both were in the industry prior to starting Spot and felt that they could bring a different approach to the transportation process. Since then, we have grown to become one of the fastest growing third party logistics (3PL) companies in the industry and have been recognized in 2017 as the 19th fastest growing private company in Indiana by the Indianapolis Business Journal and #1686 on Inc. Magazine's 2017 5000 fastest growing companies in North America! We are an entrepreneurial spirit encouraged company with ambitious team members being rewarded. We respect and rely on every member of our team and enjoy sales contests, performance rewards, an energetic environment and great co-workers! Our job is to listen to our customer's needs and offer the best, most cost effective solutions. It's not just a load, freight, or a shipment. It's your product, your investment, your livelihood. Everything we do starts with that knowledge. We are looking for more hardworking and passionate candidates to be part of our growing organization! Check out our open positions at: http://www.spotinc.com/careers.
Thrive Here & What We Value1. Relationships matter – we prioritize building lasting client relationships.2. Initiative, drive, and teamwork form the basis for a rewarding career.3. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities.4. At Spot Freight, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.5. We value initiative, drive, and teamwork as the basis for a rewarding career.6. 24/7 support with a proven, passionate, and dedicated team of logistics professionals.7. Unlimited opportunities to reach your true potential through hard work, initiative, solving problems, building lasting client relationships, and earning respect and rewards.8. Spot Freight is committed to providing equal employment opportunities to all employees and applicants for employment.9. We offer unlimited opportunities for growth and development.10. At Spot, we never lost the entrepreneurial spirit that provides the foundation for our success.</s>
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2025