Description:
Responsible for generating new business using outside sales techniques, maintaining existing customer relationships, and promoting lawn care services to residential and commercial clients.
Education:
- High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred.
Experience
:
- Minimum 1 year of sales or customer service experience preferred.
Skills:
- Ability to build rapport and establish trust with customers.
- Attention to detail and problem-solving abilities.
- Strong written and verbal communication and interpersonal skills.
- Ability to obtain and utilize agronomic terminology and explain it to customers effectively.
- Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
- Goal-oriented with the ability to meet or exceed sales targets.
General Responsibilities:
- Identify and target prospective customers through various channels, including door-to-door visits, referrals, networking, and marketing leads.
- Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans.
- Present and sell lawn care services, products, and packages to residential and commercial clients.
- Build and maintain strong relationships with customers to drive repeat business and referrals.
- Follow up on leads and ensure a seamless onboarding process for new customers.
- Address customer questions, concerns, and service needs promptly and professionally.
- Plan daily routes and appointments to maximize efficiency and coverage.
- Track and report sales activities, customer interactions, and progress toward goals.
- Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments.
- Stay informed about industry trends, competitor offerings, and best practices.
- Work closely with the operations team to ensure timely service delivery and customer satisfaction.
- Provide feedback to the marketing team to improve lead generation and promotional campaigns.
