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Manager of Quality Assurance

PharmaCannHamptonburgh, New York, United StatesOnsite

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

Job Summary:


With guidance and supervision from the Regional Manager of Quality this position oversees a region of the Quality Assurance Compliance organization and is responsible for the daily execution of all medical and/or adult use cannabis quality processes as assigned. The Manager of Quality Assurance will work within company standards and the applicable state regulations.The salary for this position is $65,000

Duties and responsibilities or (Essential Functions)


  • Manages and evaluates the performance of and Quality Assurance Specialist onsite.
  • Partners with departmental subject matter experts around affiliated production facilities and the PharmaCann document management team to write new or update/maintain existing company SOPs.
  • Monitors processes for each stage of product manufacturing operations to ensure adherence to both internal and external regulations, escalating any potential quality issues to the Senior Manager, Quality Assurance.
  • Leads inspections of quarantined ingredients, product components, packaging, and labeling materials to ensure compliance and quality standards are met. Designates materials for release upon approved inspections.
  • Sets cleaning procedures, inspects facility cleanliness, evaluates efficiency of cleaning operations, and recommends opportunities for improvement.
  • Inspects product labels of final packed and in-progress goods for accuracy and compliance.
  • Assists with the review and approval of modifications to existing or new product packaging and labeling.
  • Evaluates current facility processes for efficacy, efficiency, compliance, and accuracy; recommends improvements to mitigate potential issues.
  • Serves as on-site Compliance department subject matter expert (SME) and act as a liaison for the department during regulatory inspections
  • Provides regulatory/compliance support to all departments and entities within facilities under purview.
  • Reviews and grants approval/rejection to bring in new chemicals including (but not limited to): pesticides, cleaning agents, product ingredients, product components
  • Ensures compliance with guidelines pertaining to scales, weights and measures including required permitting, preventative maintenance, on-site calibration, 3rd party calibration, state inspections.
  • Ensures timely communications to and from partnering departments, following up when necessary.
  • Monitors and evaluates all customer complaints to determine impact on product lines or required reporting to state.
  • Submits new products to State authority for approval when required. 
  • Works closely with the Pharmacann Regulatory Compliance team to keep current with regulatory changes and assists various departments with implementing required change, including monitoring progress on implementation.
  • Oversees facility ATP Testing, monitors and tracks results, and reports findings to relevant department stakeholders.
  • Manages the state’s CAPA plan, conducting root cause analysis into deficiencies, issues and accidents; preparing action plans to prevent similar issues from arising in the future.
  • Initiates and maintains a batch record organizational system and produces batch records upon request.
  • Oversees the preparation and collection of test samples of in-process and/or finished products for third-party lab testing.
  • Receives and interprets COAs, inspecting for results, flagging failures, and checking for overall accuracy against what was submitted.
  • Maintains COA organization system, disseminates COA data upon request, and inputs COA data into company ERP systems.
  • Tracks test results and trends with regard to potency, contaminants, and cross compare lab efficacy.
  • Where required, implements cGMP processes, maintains required documentation, and reports findings.
  • Projects a positive image of the organization to employees, customers, industry, and community
  • Embodies the culture, values, and tenets of PharmaCann and fully supports our purpose, goals, and key objectives.
  • Secure state-required licensure and/or other certifications as required

Qualifications 


  • Education/Experience: 
  • Bachelor's degree, plus one-year  related work experience
  • Associate’s degree, plus three years related work experience
  • High School required, plus 5 years related work experience 
  • Experience having worked in a cannabis and/or manufacturing environment strongly preferred
  • Experience with cGMP requirements, preferred
  • Age: State law requires that applicants be 21 years old to work for a cultivation center
  • Certifications: None

Working Conditions 


  • Work in a manufacturing environment 
  • Indoor agricultural, typical manufacturing and warehouse environment. May include warmer, agricultural conditions, and wearing PPE as required.
  • Travel less that 5% to other PharmaCann facilities

Physical Requirements


This job may be required to stand and/or walk for long periods of time and occasionally lifting up to 50 poundsNotice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Life at PharmaCann

PharmaCann, founded in 2014, is one of the country?s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people?s lives. By investing in people, practices and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services. We are licensed in eight states to grow, process and/or dispense medicinal cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly but steadily as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space. We invest in best practices at every turn to ensure people have access to the most effective options for feeling and living better. We are constantly researching and developing new forms and formulations of cannabinoid-based treatments to improve people?s well-being and help them live their best lives.
Thrive Here & What We Value1. Positive image projection (employees, customers, industry, community)2. Energy & results-driven individuals welcomed3. Global cultural awareness4. LivWell core values in customer service5. Fun and rewarding work environment6. Utilization of store technology, POS systems, online ordering7. Cash handling accountability (sales processing, tips reporting)8. Ongoing product training & company updates via tools like Intranet/Learn Brands9. HR platform usage for schedules and time cards10. Compliance with regulations and inventory management

Related Sub

This job belongs to these sub. Explore related roles here:
Marijuana jobs cannabis careersProduct manager jobsOperations manager jobs
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