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SOC Lead

BoingoFrisco, Texas, United StatesOnsite

SOC Lead


Boingo simplifies complex wireless challenges to connect people, businesses and things. For 20 years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there.Our network is our product, so our SOC is at the heart of what we do.  As our SOC Lead you will oversee the day-to-day operations of our Security Operations Center (SOC).  Ensure effective monitoring, detection, and response to security incidents, and provide technical guidance and support to our NOC/SOC analysts for our worldwide footprint of over 700K hotspots. Key Responsibilities: 

  • SOC Operations: 
  • Oversee the daily operations of the SOC, ensuring effective security monitoring, incident detection, and response. 
  • Develop and maintain SOC processes, procedures, and playbooks. 
  • Technical Guidance and Support: 
  • Provide hands-on technical guidance and support to NOC/SOC analysts on security-related issues. 
  • Assist with the development and implementation of new security tools and technologies. 
  • Incident Response: 
  • Lead incident response efforts, ensuring timely and effective response to security incidents. 
  • Collaborate with other teams, such as IT and management, to ensure effective incident response. 
  • Security Monitoring and Threat Detection: 
  • Oversee the configuration and maintenance of security monitoring tools, such as SIEM systems. 
  • Analyze security logs, network traffic, and system data to identify potential security threats. 
  • Process Improvement: 
  • Identify areas for process improvement and implement changes to enhance SOC efficiency and effectiveness. 

Requirements: 

  • Minimum 3-5 years of experience in a SOC or security-related role. 
  • Proven experience in security monitoring, incident response, and threat analysis.
  • Relevant security certifications, such as CompTIA Security+, CISSP, or CISM. 
  • Strong knowledge of security monitoring tools, such as SIEM systems. 
  • Experience with security incident response, threat analysis, and risk management. 
  • Excellent technical, communication, and problem-solving skills. 
  • Bachelor’s degree in computer science, Cybersecurity, or a related field.

Nice to Have: 

  • Experience with cloud security platforms, such as AWS or Azure. 
  • Familiarity with programming languages, such as Python or PowerShell. 
  • Knowledge of industry-specific regulations and standards, such as HIPAA or PCI-DSS. 

Benefits Include

  • Health, dental vision
  • 401(k) with immediately vesting match
  • Unlimited PTO
  • Gym reimbursement
  • Phone / internet reimbursement
  • Parental leave benefits
  • Tuition reimbursement
  • A beautiful new office stocked with lots of yummy dinks & snacks

Meet Boingo


Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. There’s also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It’s no wonder we’ve been named among the Best Places to Work multiple times!Boingo’s new headquarters is at The Star– home of the Dallas Cowboys.

The Star District offers 35 shops, restaurants, and specialty services.  We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

Life at Boingo

Meet Boingo As one of the first Internet companies to call Los Angeles home, over the past 15 years Boingo has grown from a tiny LA start-up into the world's leading small cell company, publicly traded on NASDAQ (WIFI). Boingo is a market leader in technologies that fuel today's connected lifestyle. Our Wi-Fi and cellular networks reach more than a billion people each year at airports like LAX, JFK, London and Dubai, in stadiums and universities like Soldier Field and the University of Arizona, throughout complexes like the World Trade Center, and on military bases worldwide. Every day, our team is tackling challenges and pioneering solutions that have never been done anywhere else. Were at the forefront of new technologies like Passpoint. Were leading the way worldwide with Wi-Fi offload. And we have fun solving complex puzzles like: How do we get a 10GM stream over a mountain and into a home, wirelessly We work hard, but we play hard too. For starters, there's incredible office space designed by Gensler, the award-winning architectural firm, that boasts dramatic 360 degree views of Los Angeles. From our 23rd and 24th floors in Westwood, CA, you can see everything from Catalina to the Hollywood Sign. It's a super-fun culture, with an annual pie-eating contest, pool tournament, Halloween costume contest, summer picnic, bowling nights, and more. There's a Café stocked with free snacks and drinks, a Tavern with a beer keg and pool table, and lunches are frequently served from some of the yummiest places in the neighborhood. If that werent enough, Boingoites enjoy an incredible benefits package that includes equity for every employee, unlimited vacation, subsidized gym memberships, smartphone reimbursement, tuition reimbursement, and, of course, a free Boingo Wi-Fi account! We are always looking for exceptional people to join the Boingo team. Join us and help Boingo continue the legacy of pioneering connectivity for the next generation.
Thrive Here & What We Value- Dynamic and Innovative Environment- Collaborative Teamwork- Passion for Driving Business Growth- Enduring Relationships Building- Shaping the Future of Wireless Connectivity- Collaborative and Supportive Culture- Robust Benefits Package- Equal Opportunity Employer- Emphasis on Employee Development- Our team is creative, collaborative, and on the leading edge of technology.- It’s no wonder we’ve been named among the Best Places to Work in LA six years in a row!- Boingo's New Headquarters is at The Star – Home of the Dallas Cowboys.
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