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Back of House Manager

PharmaCannSchaumburg, Illinois, United StatesOnsite

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

Join the movement!


Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast.

For more information about our company, please visit pharmacann.com.

Job Summary


The Back of House Manager is responsible for managing policy and procedure, compliance, inventory, receiving orders, and  all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the  dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training,  and execution of operational initiatives. The Back of House Manager is an expert in their field of inventory receiving, FIFO compliance, and order fulfillment.  

Duties and responsibilities or (Essential Functions)


  • Oversee and execute all inventory specific initiatives as outlined on the master calendar. 
  • Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. 
  •  Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans. 
  • Ensure the store is audit compliant and achieves acceptable scores. 
  • Establish and implement operational policies, standards, and procedures for retail staff. 
  • Ensure compliance with all safety and security policies and procedures within the retail store. 
  • Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
  • Partner with the PharmaCann Human Resources team in the following HR functions: 
  • Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and  volume.
  • Train managers and employees in expected operational standards using appropriate tools such as SOP’s,  compliance audits, company and state policy, and procedures.
  • Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. ○ Ensure continuous training and development with team members through training curriculums that result in  consistency across all stores.  

Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Life at PharmaCann

PharmaCann, founded in 2014, is one of the country?s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people?s lives. By investing in people, practices and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services. We are licensed in eight states to grow, process and/or dispense medicinal cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly but steadily as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space. We invest in best practices at every turn to ensure people have access to the most effective options for feeling and living better. We are constantly researching and developing new forms and formulations of cannabinoid-based treatments to improve people?s well-being and help them live their best lives.
Thrive Here & What We Value1. Positive image projection (employees, customers, industry, community)2. Energy & results-driven individuals welcomed3. Global cultural awareness4. LivWell core values in customer service5. Fun and rewarding work environment6. Utilization of store technology, POS systems, online ordering7. Cash handling accountability (sales processing, tips reporting)8. Ongoing product training & company updates via tools like Intranet/Learn Brands9. HR platform usage for schedules and time cards10. Compliance with regulations and inventory management

Related Sub

This job belongs to these sub. Explore related roles here:
Marijuana jobs cannabis careers
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