Position Overview
- Facilitate use of technology-based tools and methodologies to review, design and/or implement products and services.
- Plan and monitor engagements to ensure deliverables meet work plan specifications and deadlines.
- Provide both desk side and telephone based hardware and software technical support and training for IT Help Desk.
- Trains users learning new company-provided applications and assists in problem solving for applications issues.
- Provide training on company software and equipment.
- Support Access, Word, Excel and other Office apps.
- Support our internet-based applications.
- Interface with vendors to arrange service calls, follow-up on open issues, gather information.
Essential Functions and Responsibilities
- Collaborate with designated department/team on ongoing projects
- Participate in meaningful work and projects to enhance your skill set, explore your talents, and network with our company leaders
- Participate in trainings and day to day operations
- Provide administrative support
- Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
- Currently enrolled in accredited college/university Bachelor's degree program.
- Proficient in the use of Microsoft Office Suite and SharePoint (preferred)
- Strong written and verbal communication skills
- Ability to work in a collaborative team environment as well as complete individual tasks
