Who You Are
You are a detail-oriented and analytical professional who thrives on solving problems and guiding members through seamless onboarding experiences. With a knack for understanding client needs and tailoring solutions, you excel at managing data with precision and ensuring its accuracy. You have a background in customer management and data analysis, coupled with proficiency in tools like Microsoft Excel and an eagerness to learn new concepts quickly. Your ability to combine analytics and project management skills enables you to drive successful member integrations while fostering a collaborative and engaging experience.
What You'll Do
- Facilitate onboarding new members by serving as a central point of contact, guiding them through established processes, and addressing basic questions to ensure their needs are met.
- Validate and audit data from various sources to maintain its integrity and compliance with defined guidelines.
- Assist in data analysis tasks, including identifying irregularities and contributing to root cause investigations, with guidance from subject matter experts.
- Collaborate with internal teams to support process improvements and ensure alignment with program objectives, providing input to enhance member adoption.
- Utilize Excel tools like Power Query, VLOOKUP, and Pivot Tables to perform ad-hoc data reconciliation and generate actionable insights under established workflows.
- Maintain organized records and documentation to support ongoing operations, compliance, and team collaboration, ensuring easy access for auditing and reporting needs.
- Monitor the data intake process, flagging any issues or discrepancies and supporting smooth transitions for members as part of a collaborative team effort.
- Learn and grow within the role, building familiarity with tools, systems, and processes to contribute effectively to team objectives while gaining experience in the field.
What We’ll Do:
At Nationwide Marketing Group, we are committed to supporting your success and professional growth. Here’s how we’ll empower you:
- Competitive Compensation: A base salary complemented by a performance bonus structure, depending on the role, to recognize your contributions and achievements.
- Comprehensive Benefits: Enjoy Medical, Dental, and Vision coverage with $0 cost Employee-Only options, as well as employer-paid Basic Life/AD&D, Short-Term and Long-Term Disability insurance.
- Savings and Retirement: Take advantage of our matching 401K program with 100% vesting to secure your financial future.
- Flexible Time Off: Benefit from our Open PTO Policy, Paid Holidays, and Paid Maternity/Paternity Leave to maintain balance in your work and personal life.
- Professional Growth and Coaching: Access formal training opportunities and engage in recurring development meetings with your leader to ensure continued growth and success.
- Exclusive Discounts: Access our Discounts Program offering savings on Electronics, Cell Phones, Health & Wellness, Travel, Entertainment, Home & Auto, Pet Insurance, and more.
Who We Are:
Nationwide Marketing Group is the largest buying, marketing, and business support organization for independent retailers in the U.S. Our mission is to help independent retailers thrive on their own terms by providing innovative solutions, unparalleled resources, and a community of like-minded professionals. With a focus on digital transformation, we empower our members to embrace change and achieve lasting success in an ever-evolving marketplace.We take pride in giving back to the communities where we live and work, partnering with impactful organizations like Smile Together, Take My Hand Uganda, the Tisch Brain Tumor Center at Duke, and No Child Hungry.
Additionally, we actively encourage our team members to volunteer or donate to causes they care about, fostering a culture of compassion and engagement.As a team, we believe in building a diverse, representative, and inclusive workplace where everyone feels valued and supported. Our values of collaboration, trust, and leadership drive everything we do, ensuring we remain committed to our members and their success.Nationwide Marketing Group is an equal opportunity employer that does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability
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Additional Information:
Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time.
A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time.
40000.00 To 50000.00 (USD) Annually
