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People Operations Generalist

CedarNew York, New York, United StatesRemote, Onsite

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role:


Cedar’s People Team is looking for a People Operations Generalist who is passionate about creating a people first employee experience. This role will support the People Partners across a variety of platforms, data systems, employee relations, and programming. We are looking for someone with prior experience within a People Team who is passionate about inspiring change and having a tangible impact. This is an exciting opportunity for someone who is not only looking to contribute to Cedar’s overall growth, but to join a highly collaborative team as well! 

Responsibilities


  • Database Management: Maintaining employee files, performing regular system audits, and ensuring that employees are provided proper status change documentation.
  • Payroll and Benefits Administration: Support with payroll, taxes, wage garnishments, 401k files and deductions. 
  • Employee Relations: Provide support with maintaining a People First onboarding and offboarding experience, answer employee questions, and provide employment verifications. 
  • People Operations Tools and Systems: Support the People Operations Team in a HRIS transition, including data and communication ownership, as well as I9 management
  • People Team Partnership: Partner with members of the People Team to support in programs that overlap and share united goals
  • Cross Functional Partnership: Develop relationships with leaders across the organization to enable better collaboration with People Operations and continue building trust

Required Skills and Experience


  • Strong communication both verbally and written with empathy and clarity 
  • 2-3 years of experience in an HR, People Operations, or Operations role
  • Must be able to come into our New York HQ at least 1-2 times per week 
  • Skilled in documentation and data accuracy
  • Desire to learn and develop in a People First culture

Preferred Skills and Experience


  • Experience using Google’s suite of tools (Sheets, Docs, Slides, Forms, Calendar, etc.)
  • Experience with different HRIS systems (Rippling a plus) or complex data systems.

Compensation Range and Benefits


  • Salary/Hourly Rate Range*: $72,250 - $85,000 
  • This role is equity eligible
  • This role offers a competitive benefits and wellness package

*Subject to location, experience, and education#LI-REMOTE#LI-TN1

What do we offer to the ideal candidate?


  • A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
  • Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
  • For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
  • 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
  • Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) 
  • Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
  • Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
  • Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us


Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).As of November 2024, Cedar is engaging with 30 million patients annually and is on target to process $3.5 billion in patient payments annually.

Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Life at Cedar

Cedar provides a smarter way for hospitals, health systems and medical groups to manage the patient payment ecosystem. Our platform delivers modern intelligence to alleviate collections challenges, dramatically improve billing operations and ensure a personalized billing experience for patients. Most revenue cycle solutions today look at only one or two transactional aspects of patient payments. We believe that the focus instead should be on improving the overall experience of patient billing and engagement. Together with the leading medical groups and hospitals across the country, we are elevating the patient payment experience. To learn more, visit www.cedar.com.
Thrive Here & What We Value1. Flexible work environment2. Remote-friendly roles3. Unlimited PTO for vacation, sick, and mental health days4. 16 weeks paid parental leave with health benefits for all parents5. Diversity initiatives encouraging Cedarians to bring their whole selves to work7. Access to handson mentorship, employee and management coaching, team discretionary budget for learning and development resources8. Leverage Data Science, Smart Product Design, and Personalization in Healthcare

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