About Medallion
Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country.
To date, Medallion has saved over 500,000 administrative hours for our customers!As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.
About the role
We are looking for a Licensing Subject Matter Expert (SME) to provide deep domain expertise, handle complex licensing cases, and support training and compliance initiatives. This role requires a strong understanding of state licensing regulations and the ability to troubleshoot issues while supporting operational efficiency.
Work Location & Mode:
This role is based in Hyderabad and requires the candidate to work from the office.
What you'll do
- Expert Guidance & Support:
- Serve as the go-to resource for licensing associates, answering complex queries.
- Ensure compliance with state medical board regulations and internal policies.
- Assist with complex license applications, escalations, and problem resolution.
- Training & Knowledge Sharing:
- Develop training materials & job aids to enhance team knowledge.
- Conduct training sessions on licensing regulations and best practices.
- Support onboarding and upskilling initiatives for new hires.
- Process & Compliance Monitoring:
- Regularly review licensing files for accuracy and completeness.
- Identify gaps in licensing processes and recommend improvements.
- Work with leadership to implement workflow enhancements.
Qualifications
- 3+ years of experience in medical licensing.
- Strong knowledge of state medical board requirements and licensing workflows.
- Excellent problem-solving, research, and analytical skills.
- Ability to train and mentor team members effectively.
- Experience with IMLC, NLC, and multiple license types is a plus.
