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Lead Business Systems Administrator

brightwheelUnited StatesRemote

Our Mission and Opportunity


Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team


We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

From decision making, to how we operate, we ground ourselves in our Leadership Principles every day. Who You AreBrightwheel is seeking an exceptional Senior Salesforce Administrator to drive go-to-market operations that are scalable, efficient, and data-driven. The ideal candidate will combine their passion for problem-solving with deep systems expertise and cross-functional collaboration to fuel business growth, enable team efficiency, and deliver a great customer experience. This person thinks strategically, analytically, and creatively, and thrives in a fast-moving environment.

What You’ll Do


  • Design, build, and continually improve our systems and processes to scale with rapidly growing sales and customer success teams
  • Act as one of the lead administrators on Salesforce; design, build and manage integrations with systems and apps connected to Salesforce
  • Collaborate with stakeholders on business and operational problems; develop specifications and technical designs to meet solution requirements
  • Regularly audit and proactively identify data integrity issues and develop automated data cleansing
  • Own documentation, training materials, and team/user enablement for Salesforce processes and integrated systems

Qualifications, Skills, & Abilities


  • 5+ years experience managing sales operations or revenue operations, including 3+ years of Salesforce administration experience in a dynamic, high-growth environment, preferably B2B software companies
  • Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Outreach, Intercom, Hubspot
  • Demonstrated proficiency with Salesforce’s declarative capabilities, including workflows, validation rules, process builder and flows
  • Development experience with Apex a plus
  • Masterful cross-functional collaborator and relationship-builder
  • Outstanding verbal and written communication skills
  • Creative problem solver, skilled at removing obstacles and solutioning around key business problems
  • Skilled project management and follow-through
  • Deep analytical skills and ability to identify patterns, process information, and make data driven decisions

$140,000 - $174,000 a yearBrightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.

Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Apply for this job

Life at brightwheel

Brightwheel is the fastest growing and top reviewed product in early education globally. The team includes former Amazon, eBay, LinkedIn, OpenTable, Square, and Zynga team members - and investors include Chan Zuckerberg Initiative, GGV Capital, ICONIQ, Lowercase Capital, and Mark Cuban. We're hiring! Open Positions: https://jobs.lever.co/mybrightwheel Shark Tank Pitch: https://www.youtube.com/watchv=5iKitGJeAZ4
Thrive Here & What We Value1. Dynamic Startup Environment2. Emphasis on Quality, Scalability, and Performance3. Collaborative Work Environment4. Focus on Successful Outcomes for You and Your Team5. Equal Opportunity Employer6. Competitive Compensation Package (Base Salary, Equity & Benefits)7. Premium Medical, Dental, and Vision Benefits8. Generous Paid Parental Leave9. Flexible Paid Time Off Policy
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