At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
As an Install Base Account Executive at Build Ops, you will play a critical role in maintaining and growing our relationships with existing clients. Your primary responsibility will be to identify opportunities for upselling and cross-selling, negotiating renewals and upsells. ensure customer satisfaction and drive adoption of our solutions. Your excellent communication skills, account management expertise, and a keen understanding of our products will be essential in achieving revenue growth and customer success.
Ideally we find a person that is not only able to help grow revenue but is ready to build out the install base function as a potential future leader of the install base sales team.
What you’ll do
- Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
- Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
- Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
- Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
- Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
- Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
- Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.
What we look for
- 2+ years of relevant sales experience including SDR/BDR type roles for B2B Saas companies.
- 1+ years experience working as an Account Executive for a B2B Saas company.
- Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals.
- Previous SaaS and enterprise software experience
- Excellent verbal and written communication skills
- Construction Industry Experience is a +
- Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.
- Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
- Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently.
Who you are
- A self-starter who thrives in a fast-paced, high-growth startup environment
- Passionate about providing exceptional customer experiences
- Creative, resourceful, detail-oriented, and well-organized
- Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
- Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
- A team player with high integrity and grit
What we offer
- Competitive salary, commission and stock options
- A comprehensive benefits package.
- This role is fully remote position.
- Flexible PTO
- Company events like BBQs and team-building activities, both in-person and virtual
- Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Who we are
BuildOps is a fast-paced, high-growth start-up, committed to transforming a $30-billion industry through our all-in-one platform. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.Our co-founders have over a decade of experience in both construction and SaaS technology, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful startup exits, including a $1.2 billion acquisition.BuildOps has raised multiple rounds of funding from some of the largest and most reputable Venture Capital firms, including Founders Fund, Fika Ventures, Siemens Next47, and Greenspring Associates.
Forbes Magazine
“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”
TechCrunch
“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”
Crunchbase
In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”
Wall Street Journal [Paywall]
BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures.
Life at BuildOps
BuildOps enables subcontractors to run their entire business on one software solution that manages their invoicing & billing, scheduling, estimates, proposals, payments, workflows, custom forms, financial reporting, and more. Our industry leading cloud-based solution allows you to improve your operations and efficiency, driving profitability through best-in-class technology. BuildOps has been uniquely designed and built by a team of subcontractors & world-class engineers. www.buildops.com
Thrive Here & What We Value1. Fastpaced and high-growth startup | 2. Committed to transforming a $30billion industry through our all-in-one platform. | 3. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, datadriven business. | 4. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!) | 5. The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers.</s> | 1. Fastpaced and dynamic startup environment | 2. Talented and motivated team members who care deeply about one another | 3. Comprehensive benefits package | 4. Unlimited paid time off | 5. Company events and teambuilding activities</s> | Fast-paced, collaborative, and dynamic work environment | Opportunities for growth and career advancement | Chance to work with cutting-edge technology and innovative solutions | Ability to make a significant impact on the growth and success of the company</s> | 1. RemoteFriendly Sales Team | 2. Accelerated Growth Opportunities to a Closing Role | 4. Flexible Paid Time Off | 5. Talented and Motivated Team Members Who Care Deeply About One Another</s> | Company events like BBQs and team-building activities, both in-person and virtual</s> | 1. Fastpaced, high-growth start-up environment | 2. Passionate about providing exceptional customer experiences | 3. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!) | 4. The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers.</s> | Daily Uber Eats lunches provided when working in office | Company events/trips and team building activities</s> | 140k - 160k OTE + equity/stock. Uncapped. | A comprehensive benefits package | Work from home stipend | If located in LA - Flexible and hybrid work schedules with lunch provided for in-office days | Company events and team-building activities</s> | 1. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!). | 2. Generous equity grants become an owner in our company. | 3. Comprehensive benefits package. | 4. Flexible paid time off! | 5. Flexible and hybrid work schedules with lunch provided for inoffice days. | 6. Company events like BBQs and teambuilding activities, both in-person and virtual.</s> | Fast-paced, high-growth start-up committed to transforming a $30-billion industry through our all-in-one platform | Openness to travel to ABM events and visit customers once per quarter | Hub in Los Angeles, Toronto, and Raleigh with flexible and hybrid work schedules with lunch provided for in-office days | Flexible PTO | Fast-paced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform | Thrive on hiring driven, self-motivated individuals with tech start-up experience who excel in fast-paced environments | The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</s> | 1. Fastpaced and dynamic work environment | 2. Opportunity to play a key role in scaling talent acquisition efforts | 3. Generous equity grants become an owner in our company. | 4. Comprehensive benefits package | 5. Flexible paid time off!Flexible and hybrid work schedules with lunch provided for inoffice days. | 7. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!).</s> | Collaborative and dynamic work environment | Chance to make a significant impact on the growth and success of the company | Fast-paced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform.</s> | 1. Fastpaced, collaborative, and dynamic work environment | 2. Opportunities for growth and career advancement | 3. Chance to work with cuttingedge technology and innovative solutions | 4. Ability to make a significant impact on the growth and success of the company.</s> | 1. Fastpaced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform. | 2. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!). | 5. Hybrid work schedules</s> | 2. Comprehensive benefits package | 3. Unlimited paid time off | 4. Company events and teambuilding activities | 5. Opportunity to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</s> | 2. The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers. | 3. Flexible paid time off! | 4. Company events like BBQs and teambuilding activities, both in-person and virtual.</s> | 1. Inclusive, supportive, and focused on mutual success | 2. Remote work opportunity | 4. Growth Opportunity | 5. Competitive Compensation</s> | Collaborative, dynamic work environment | 4. Ability to make a significant impact on the growth and success of the company</s> | Competitive Starting OTE (Hourly Base + Commission) | Generous Equity Grants – Become an Owner in Our Company. | Accelerated Growth Opportunities to a Closing Role. | Work from Home Stipend. | Passionate about data engineering | Thrives in a fast-paced environment | Values excellence | Opportunity to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers.</s> | Work from home stipend and flexible PTO | MacBook computer and accessories</s> | 1. RemoteFriendly Customer Experience Team | 2. Legendary Customer Implementations | 4. Flexible and Hybrid Work Schedules | 5. Talented and Motivated Team Members Who Care Deeply About One Another (Seriously, Everyone is Rooting for Your Success!)</s> | Fast-paced, high-growth start-up committed to transforming a $30-billion industry through their all-in-one platform | Competitive salary and stock options | Hybrid role based in Raleigh, NC (3 days a week in office) | BuildOps is a fast-paced, high-growth start-up, committed to transforming a $30-billion industry through our all-in-one platform. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.</s> | Competitive salary + bonus | Generous equity grants - become an owner in our company | Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.</s> | 1. Fastpaced, High-growth Startup | 2. Committed to Transforming a $30billion Industry through All-in-one Platform | 4. Opportunity to Work Remotely from any US Location | 5. Comprehensive Benefits Package | 6. Competitive Salary and Stock Options</s> | 2. Hybrid work at office in Santa Monica based headquarters (3 times per week) | 3. Company events like BBQs and teambuilding activities, both in-person and virtual | 3. 100% remote if located outside LA or Raleigh.</s> | 3. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!). | 4. Generous equity grants become an owner in our company. | 5. Comprehensive benefits package. | 6. Flexible paid time off! | 7. Company events like BBQs and teambuilding activities, both in-person and virtual.</s> | Collaborative team-oriented attitude | Strong organizational skills with ability to manage a high volume of projects | Proactive leadership style to identify opportunities and work within department and across organization to advance business | Enthusiasm, commitment to excellence, self-motivation, professional demeanor, highly organized and detail oriented | 1. Fastpaced, high-growth environment | 2. Collaborative mindset | 3. Resultsoriented culture | 4. Opportunity for continuous learning and growth | 5. Supportive team members who care deeply about one another.</s> | 2. Commitment to transforming a $30billion industry through our all-in-one platform. | 3. Opportunity to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers. | 4. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!). | 6. Flexible paid time off. | 7. Company events like BBQs and teambuilding activities, both in-person and virtual, lunch provided for in-office days.</s> | 1. Fastpaced and High-Growth Start-up | 2. WellFunded and Backed by Top-Tier Investors | 4. Opportunity to Get in on the Ground Floor and Build Something Truly Groundbreaking for Ourselves and Our Amazing Customers.</s> | BuildOps is committed to transforming a $30-billion industry through their all-in-one platform. | They are taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business. | Their co-founders have over a decade of experience in both construction and SaaS technology, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful startup exits, including a $1.2 billion acquisition. | BuildOps has raised multiple rounds of funding from some of the largest and most reputable Venture Capital firms, including Founders Fund, Fika Ventures, Siemens Next47, and Greenspring Associates. | They have a comprehensive benefits package, flexible paid time off, work from home stipend, and company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days. | BuildOps is committed to empowering commercial contractors through their customer-centric culture.</s> | Innovation, Collaboration, and Delivering Exceptional Solutions to Customers | Flexible PTOMacbook Computer and WFH Stipend Provided | Company events like BBQs and team-building activities, both in-person and virtual.</s> | Comprehensive Benefits</s> | 4. Flexible PTO and Hybrid Work Schedules | 5. Work from Home Stipend | 6. Hubs in Los Angeles, Toronto, and Raleigh with Hybrid Work Schedules with Lunch Provided for InOffice Days | Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules with lunch provided for in-office days | Gain experience in a rapidly growing, “Unicorn” status company with Tier 1 investors | Shape the future of a category-defining company | Work side-by-side with an elite leadership team | Build a network across top-tier investors and industry leaders | Be part of a mission-driven company transforming the backbone of America</s> | Fast-paced, dynamic startup environment | Generous equity grants - become an owner in our company. | Fast-paced, high-growth start-up committed to transforming a $30-billion industry through all-in-one platform | Self-starter with a proactive mindset and attention to detail | Strategic thinker who thrives in a fast-paced, evolving environment | Team-oriented individual who fosters collaboration and clear communication | Calculated risk taker who drives innovation and improvement | BuildOps is committed to transforming a $30-billion industry through their all-in-one platform. Leveraging the latest technology, they’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.</s> | Generous equity grant, become an owner in our company! | Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules with lunch provided for in-office days. | 4. The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</s> | 1. Fastpaced and high-growth startup environment | 2. Opportunity to build something groundbreaking for ourselves and our amazing customers | 5. Flexible and hybrid work schedules (this particular role can be 100% remote) | 6. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!) | 7. Chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers</s> | Competitive Salary + equity/stock | Forbes Magazine: BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space. | TechCrunch: The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees. | Wall Street Journal [Paywall]: BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures. | Former NFL superstar Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”</s> | Fast-paced environment where you can make a direct impact | Forbes Magazine: "BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience." | TechCrunch: "The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees." | Wall Street Journal [Paywall]: "BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures." | Former NFL superstar Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more."</s> | 5. Flexible PTO and hybrid work schedules | 6. Work from Home Stipend | 7. Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules with lunch provided for inoffice days | 8. Company events like BBQs and teambuilding activities, both in-person and virtual.</s> | 1. Generous equity grants become an owner in our company. | 2. Comprehensive benefits package. | 4. Flexible and hybrid work schedules with lunch provided for inoffice days. | 5. Company events like BBQs and teambuilding activities, both in-person and virtual. | 6. Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!).</s>
