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Customs Duty Manager

Description


From our humble beginnings in 2006 with just three team members, we've blossomed into a powerhouse evolving into a multi-brand, Ecommerce giant with offices worldwide and a passionate team of over 4,000, our momentum knows no bounds. Ready to be part of our extraordinary evolution? We're seeking a dynamic individual to join us in shaping the future of fashion as we continue our relentless pursuit of innovation and success.

Your Team


Reporting to the Lead Customs Manager, you will manage a small team who have provided customs support excellence to all aspects of the boohoo group’s supply chain – from B&M guidance & support and the import of retail goods, through to delivery of international customer parcels & returns. The department has successfully managed the implementation of a customs bonded warehouse operation at our Burnley DC and will soon embark on a similar project for the Sheffield facility.

Your Role


The Customs Duty Manager at Debenhams Group plays a pivotal role in ensuring compliance with international customs regulations and optimising duty costs. This role involves:

  • In-depth knowledge of global trade regulations.
  • Tariff classifications.
  • Customs Bonded Warehouse compliance management.

What you'll be doing


The Customs Duty Manager will collaborate with various teams to ensure:

  • Accurate documentation.
  • Minimise duty expenses.
  • Facilitate the smooth movement of goods across borders.
  • Ensuring Customs Bonded Warehouse compliance.

  • Provide training and guidance to internal teams on customs compliance and best practices.
  • Identify opportunities to streamline customs procedures, automate tasks, and enhance efficiency.
  • Stay informed about emerging customs and trade regulations that could impact the business.
  • Prepare for and support customs audits, inspections, and verifications as needed.
  • Collaborate with quality control teams to ensure accurate product descriptions and classification.
  • Communicate customs-related information to customer service teams to address inquiries and manage customer expectations.
  • Identify potential customs-related risks and develop strategies to mitigate compliance issues.

More about you


  • Strong understanding of global customs regulations, trade agreements and duty optimisation strategies.
  • Previous experience in customs bonded warehousing, customs compliance, duty optimisation and import/export operations within the fashion retail industry.
  • Analytical skills to interpret tariff schedules, trade agreements and customs valuation methods.
  • Detail-oriented mindset for accurate data entry and documentation preparation.
  • Communication skills to collaborate with cross-functional teams, suppliers, and customs authorities.
  • Strong organisational skills to manage multiple tasks and deadlines.

Why join us We’ve set our sights on dominating the global e-commerce fashion market, and because we are a collective of brands, there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.


Benefits (Subject to level and eligibility)


  • Competitive bonus scheme, company pension, share schemes, private medical cover, and life assurance
  • Access to an on-site gym (Techno Equipment) and free weekly yoga and fitness classes
  • 40% discount across four brands and 20% off at Debenhams
  • A comprehensive wellbeing package to support your health and lifestyle
  • Some of our offices are dog-friendly, so your furry friend can join you!
  • Ongoing learning and development opportunities with great internal career progression
  • On-site canteen serving breakfast, lunch, snacks, and hot drinks daily
  • Free season ticket loan

https://careers.boohoogroup.com/#LI-LF1 #LI-ONSITE

Life at Boohoo group

Thrive Here & What We Value1. Relentless pace | 2. Adaptable and agile mindset | 3. Challenging the status quo and innovating | 4. Empowering employees with freedom and autonomy to learn and grow in their roles | 5. Passionate, creative, and one team mentality</s> | 1. Customerfirst mindset | 2. Bold, forwardthinking leader with a proven track record of driving transformation and innovation | 3. Passionate team of over 3,500 | 4. Global multichannel eCommerce powerhouse | 5. Significant investments to fuel exponential growth across all brands</s> | 1. Passion Positivity, commitment, and a can-do mindset. | 2. Agile Embrace change, act fast, and stay flexible. | 3. Creative Think outside the box, bring new ideas, and embrace initiative. | 4. Team One team, one family - appreciate and support each other.</s> | 1. Passionate team of over 4,000 | 2. Multibrand Ecommerce giant | 3. Relentless pursuit of innovation and success | 4. Valuing individual differences | 5. Onsite gym and free weekly yoga and fitness classes | 6. Dogfriendly offices | 7. Comprehensive wellbeing package to support health and lifestyle</s> | Constantly Pushing Boundaries and Bringing the Latest Trends to Life | Disrupting the Market Worldwide | Not in the Habit of Doing Anything Substandard | Always Keeping Products on Point to Ensure Consistent Fits for Customers | Passionate About Achieving Mission to be a Global Fashion Leader for E-commerce</s> | Embracing Diversity and Celebrating It | Equal Opportunities Employer | Reasonable Adjustments for Employees</s> | Discretionary Bonus Scheme | Company Share Scheme | Life Assurance | Company Pension Scheme | Flexible Working Hours | Employee Assistance Programme including 24-hour Confidential Helpline | Reward Platform allows you to tailor your benefits to suit your needs - such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work Scheme and plenty of fun anytime benefits such as coffee club or virgin experience days. | 40% discount across 8 brands | Discount & Cashback portal | Season Ticket Loans | Learning and development support and opportunities both internally and externally | Social calendar? Next level! #LI-GS1</s> | 1. Embracing diversity and celebrating it | 2. Offering amazing benefits such as 25 days holiday plus bank holidays, discretionary bonus scheme, company share scheme, life assurance, company pension scheme, flexible working hours, late start, early Friday finish, free parking, employee assistance programme including 24hour confidential helpline, reward platform allowing employees to tailor their benefits to suit their needs | 3. Providing learning and development support and opportunities both internally and externally | 4. Offering payday drinks monthly and ad hoc events throughout the year | 5. Emphasizing equal opportunities for all employees</s> | 14. CustomerFirst Mindset | 15. Bold, ForwardThinking Leader with a Proven Track Record of Driving Transformation and Innovation | 16. Passionate Team of Over 3,500 | 17. Global Multichannel eCommerce Powerhouse | 18. Significant Investments to Fuel Exponential Growth Across All Brands | 19. OnSite Gym (Techno Equipment) and Free Weekly Yoga and Fitness Classes | 20. Comprehensive Wellbeing Package to Support Your Health and Lifestyle</s> | 2. Empowering people | 3. Collaborative team player | 4. Passionate and creative approach | 5. Adaptable to change</s> | 1. Agile and dynamic environment. | 2. Passionate, entrepreneurial, and driven team. | 3. Embracing change and innovation. | 4. Thriving in a fastmoving, high-growth environment. | 5. Onsite gym and free weekly yoga and fitness classes.</s> | Free gym classes including yoga, PT classes and sound relaxation | Our Reward Platform allows you to tailor your benefits to suit your needs - such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work Scheme and plenty of fun anytime benefits such as coffee club or virgin experience days. | 40% discount across our brands | Payday drinks monthly and ad hoc events throughout the year</s> | 1. Embracing change and agility | 2. Nurturing talent in other members of the team | 3. Core hours enable flexibility in working times | 4. Benefits that support health and wellbeing | 5. Boohoo family culture</s> | 1. Respect for All Employees | 2. Valuing Individual Differences | 3. Encouraging SelfExpression at Work | 4. Bold Moves and Delivering Real Results | 5. Ongoing Learning and Development Opportunities</s> | Embracing changes since 2021 | Valuing individual differences at work | Respecting employees' health and wellbeing | Encouraging a collaborative mindset | Offering various share schemes as benefits</s> | Passionate, agile, creative, and one team</s> | 2. Bold Ambitions and Big Energy | 3. Embracing Change, Innovation, and Pace | 4. Valuing Individual Differences and Encouraging SelfExpression at Work | 5. Ongoing Learning and Development Opportunities with Great Internal Career Progression</s> | Customer-first mindset | Bold, forward-thinking leader with a proven track record of driving transformation and innovation | Empowering people, giving them freedom and autonomy to learn and grow in their roles | Respect for individual differences and valuing each employee's unique perspective | On-site gym (Techno Equipment) and free weekly yoga and fitness classes | Dog-friendly offices | High bonus scheme, company pension, share schemes, private medical cover, and life assurance</s> | Offering amazing benefits to employees | Providing personal development opportunities to learn and grow at work | Cycle to work scheme</s> | Dynamic, inclusive, and fast-paced work environment with opportunities for personal and professional growth | Competitive salary and benefits package | 40% discount across 4 brands, 20% discount on Debenhams | Access to share schemes and discretionary bonus schemes | Health and wellbeing benefits | Continuous learning and development opportunities</s> | Dynamic Work Environment: Join a passionate and fast-growing team that thrives on innovation and creativity. | Career Growth: At Boohoo, we support career development with opportunities to grow within the company. | Inclusive Culture: Be part of a diverse, collaborative, and inclusive team that values everyone’s contributions. | Exciting Projects: Get involved in a variety of exciting projects that impact our global ecommerce strategy.</s> | Legacy in progress...Say hello to a new era of modern sophistication... | Bold new vision shaping a brand that celebrates both heritage and evolution. | Fashion is all about reinvention, and at PLT we are proving that style is more than just what you wear—it’s a statement. | Stepping away from being a fast fashion brand, and pivoting towards giving customers premium quality product and design. | Ready to join our movement? | Fast-moving company | Diverse brand portfolio across 5 core brands, eight labels, a marketplace model, and a financial services business | Passionate, entrepreneurial, and driven culture | 1. Respect for individual differences | 2. Valuing of individual contributions | 3. Support for personal growth and development | 4. Emphasis on teamwork and collaboration | 5. Focus on delivering real results and driving forward with unstoppable momentum.</s> | Emphasis on community engagement and building brand loyalty | Focus on creating compelling content that supports broader marketing strategy | Importance of staying ahead of social media trends and viral challenges</s> | Inclusive and Dynamic Workplace | Opportunities for Continuous Learning and Professional Development | Health and Wellbeing Benefits</s> | 1. Debenhams is an institution and a leading online department store. | 2. They have been evolving and adapting to the times since 2021. | 3. They value their brand and place in people's hearts. | 4. They offer benefits that support health and wellbeing, such as up to 40% discount off all brands. | 5. They have a buzzing atmosphere and the boohoo family culture wherever you work.</s> | Bold new vision shaping a brand that celebrates heritage and evolution | Empowering people to learn and grow in their roles | Always pushing boundaries | Free gym membership and classes on a daily basis including yoga, PT classes, and sound relaxation | Reward platform allows you to tailor your benefits to suit your needs</s> | Collaborative work environment | Opportunities for professional growth and development | Flexible work schedule options | Recognition for outstanding performance</s> | Embracing individuality and being true to oneself | Passionate about fashion and reinvention | Love, inclusion, equality, and acceptance behind our brand</s>

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