Sr. Technical Platform Operations Specialist

VIANTIrvine, California, United StatesHybrid, Onsite

WHAT YOU’LL DO

In the role of Sr. Technical Platform Operations Specialist, your primary responsibility is to serve as a crucial link between both internal and external teams, as well as the Product/Engineering teams, to guarantee the smooth functioning of our products including a Demand . Your duties will include orchestrating collaborative efforts among various internal departments, instructing others in the effective optimization of campaigns, and leveraging data to inform decision-making, especially in partnership with Programmatic Campaign Managers.

This position is tasked with delivering technical support to all internal teams and playing a key role in the ongoing enhancement of Viant's trading platforms.

THE DAY-TO-DAY

Become an Expert: Gain proficiency in the Viant trading platforms, best practices for campaign management, and optimization.
Data Analysis & Strategy Development: Combine data analysis and client feedback to create optimization strategies and provide solutions for campaigns using specific analytical tools or techniques (to be discussed during the interview).
Solution Development: Conceptualize and develop solutions and efficiency strategies for issues/workflow experienced by platform traders.
Cross-Functional Collaboration: Work cross-functionally with internal teams to troubleshoot product and advertiser/publisher issues.
QA Support & System Troubleshooting: Provide QA support for platform traders and collaborate closely with Product/Engineering to identify and resolve system issues.
Platform Enhancement: Work with Product Management to define features and drive enhancements to Viant's platform.
Client Communication: Understand and communicate Viant’s value proposition, technology, and partnerships to help grow clients’ accounts.
Training & Development: Train internal teams on the Viant trading platforms and best practices.
Stakeholder Management: Manage relationships with both internal and external stakeholders.
Continuous Learning: Stay updated on industry trends, technologies, and best practices.
Reporting & Documentation: Create and maintain technical documentation, process flows, and performance reports.

GREAT TO HAVE

2+ years of proven experience within an ad operations role or relevant experience
Strong documentation skills for capturing the project and processes
Proven ability to learn and adopt new technologies
Basic knowledge of JS/HTML, GBQ, SQL
Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
Experience with at least one or more ad serving technologies a plus
Bachelor’s Degree is required

WHO WE ARE

Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.

$63,800 - $79,800 a yearIn accordance with California law, the range provided is Viant’s reasonable estimate of the base compensation for this role. Not the right position for you? Check out our other opportunities! Viant Careers#LI-MK1 #LI-Hybrid

About Viant

Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Our omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best Demand Side Platform by MarTech Breakthrough, Great Place to Work® certification and received the Business Intelligence Group’s Innovation award for AI Advancements.

Learn more at viantinc.com.Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.

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Life at VIANT

Viant provides healthcare payment solutions through primary and supplemental networks, integrated network and contract management, specialized cost containment strategies and post payment recovery services focusing on timely, accurate and equitable payment for providers, payers and patients.

Thrive Here & What We Value1. Competitive Salary and Bonuses | 2. Paid Benefits for Employees: Medical, Dental, Vision, LTD, Life insurance/AD&D | 3. Paid Parental Leave | 4. 401k | 5. Health and Wellness Programs | 6. Employee Discounts – e.g. gym memberships, wireless plans, entertainment tickets | 7. Hybrid Work Schedule | 8. Casual Office Atmosphere | 9. Commuter Benefits Program | 10. Ongoing Education & Training | 11. Company Sponsored Events & Team Building Experiences</s> | Investing in employee's professional growth is important to us | Voted one of the best places to work | Fully paid health insurance, paid parental leave, unlimited PTO, and more</s> | Fully paid health insurance, paid parental leave, unlimited PTO, and more.</s> | 1. Viant is an equal opportunity employer and makes employment decisions on the basis of merit. | 2. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. | 3. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | Investing in employee’s professional growth is important to us, but so is investing in their well-being. | Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | 1. Investing in Employee Professional Growth | 2. Investing in Employee WellBeing | 3. Equal Opportunity Employer | 4. Prohibits Unlawful Discrimination Based on Protected Characteristics</s> | Viant was voted one of the BEST PLACES TO WORK! Some our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | 1. Viant is committed to investing in employee professional growth. | 2. Viant was voted one of the BEST PLACES TO WORK! | 3. Some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. | 4. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. | 5. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | 1. Emphasis on Professional Growth and WellBeing | 2. Equal Opportunity Employer | 3. Prohibits Unlawful Discrimination Based on Protected Characteristics | 4. Recognized as a Leader in the DSP Category | 5. Great Place to Work® Certified</s> | 1. Investing in employee growth and wellbeing | 2. Voted one of the BEST PLACES TO WORK | 3. Fully paid health insurance, paid parental leave, and unlimited PTO</s> | Strong leadership | Ambition | Collaboration | Fun | Fully stocked kitchen | Investing in employee professional growth and well-being</s> | 11. Investing in employee’s professional growth is important to us, but so is investing in their wellbeing. That’s why Viant was voted one of the BEST PLACES TO WORK! Some our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. View a list of our benefits here.</s> | Investing in employee's professional growth and well-being | 2. Voted one of the BEST PLACES TO WORK! | 3. Fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | Investing in employee's professional growth is important to Viant | Viant was voted one of the best places to work and offers fully paid health insurance, paid parental leave, and unlimited PTO among other benefits.</s> | Fully paid health insurance, paid parental leave, unlimited PTO, and more are some of their favorite employee benefits.</s> | 1. Live, Lead, Create, Figure it Out Viant's key company values | 2. Inclusive and collaborative environment | 3. Personalized experience for interns | 4. Hybrid work environment | 5. Fully stocked kitchen | 6. Casual office atmosphere | 7. Networking sessions | 8. Companysponsored events & team building experiences | 9. $25$25 an hour</s> | 1. Innovative Machine Learning Solutions | 2. Autonomous Systems | 3. HighPerformance Engineering Culture | 4. Collaboration Across Technical and Business Teams | 5. AIPowered Programmatic Advertising</s> | 1. Hands on experience with our engineering team | 2. Exposure to an agile work environment with ability to participate in team meetings and daily standups. | 3. Networking events | 4. Fully stocked kitchen | 5. Casual Office Atmosphere</s> | 1. Live, Lead, Create and Figure it Out | 2. Invest in Employees | 3. Inclusive and Collaborative Environment | 4. Exciting Time in Company’s History | 5. Growing Fast on the Heels of Recent IPO</s>