Assistant Claims Manager
OneDegree is an InsurTech company, with a virtual insurer license granted by the Hong Kong Insurance Authority in 2020 Since then, we have grown quickly into the leading Hong Kong virtual insurer with an ambition to bring consumers a seamless and instant insurance and claim experience through technology. We currently offer multi-line digital insurance products, including pet, medical, fire and home insurance for individuals, and cyber security and digital asset insurance for enterprise businesses.Want to join us and make a change? We are looking for a Assistant Claims Manager in building great General Insurance (for personal lines) and Health Insurance products that protect our customers and their loved ones!If you love building winning products, come and join our team!
What you will be doing:
- Ensure claims turnaround time meets service standard.
- Handle complex claims with minimum supervision.
- Coach staff for claims service quality.
- Actively deliver claims related projects to streamline workflow and process.
- Cross-departmental communication, including claim service quality and related disputes handling.
- Assist claims data analysis and reporting.
What we are looking for:
- Degree holder or above.
- Minimum of 4 years of working experience, with specific exposure in general insurance, business analysis, IT, or management.
- Proficiency in Microsoft Word and Excel; experience in data analytics is highly preferred.
- Proactive attitude demonstrates open-minded thinking, welcoming new ideas and diverse perspectives.
- Strong team player, able to collaborate effectively with colleagues across different departments.
- Strong knowledge of legal and insurance claims process.
- Excellent command of written and spoken English and Chinese is a must.
- Good communication and interpersonal skills.
More about us:
- Fast-growing insurtech startup in Hong Kong
- Young and energetic team
- Flat organization structure
- Opportunities to grow and shine!
We value our employees - let’s check out what we offer
- 5 days work week
- Performance bonus
- 20 days of annual leave
- Birthday, marriage, parental and new pet leave
- Medical Insurance
- Flat organizational structure
- Young and energetic team
- Comprehensive training
- Work from home policy
Interest to join US! Please send detailed resume with expected salary by clicking "Apply Now"
(Not providing the expected salary will not be considered)
Life at OneDegree
OneDegree (“The Groupâ€) is a new generation of InsurTechs that is reimagining the industry with design and digital innovation. The Group's mission is to set new standards for insurance that puts customers first. OneDegree Hong Kong Limited ("OneDegree Hong Kongâ€), a subsidiary of the Group, is among the first batch of virtual insurers authorized by the Hong Kong Insurance Authority to provide insurance products purely through online channels. OneDegree Hong Kong prides itself on providing breakthrough innovations in products and services, with measurable benefits in the scale of 10x, powered by its digital platform. OneDegree Global (SG) Pte. Ltd. (“OneDegree Globalâ€) is a technology company that offers enterprise-grade insurance core system and cyber security solutions. OneDegree Global works with insurers and other industry leaders across Asia, enabling them to accelerate digital transformation and deliver brand-new customer journeys. The company is ISO 27001 certified. Founded in 2016, OneDegree has raised more than US$30 million and is backed by renowned investors including BitRock Capital, Cyberport Macro Fund and Cathay Venture. For more details, please visit www.onedegree.hk and www.onedegree.global.
Thrive Here & What We ValueUser-Centric and Product-Lead Company Culture | Healthy Work Atmosphere | Flexible Working Hour | Work-Life Balance | Health Check Subsidy | Ergonomic Design Chair | Fully-Equipped Devices for Work | Conferences & External Subsidy | Learning Clubs to Share Technical Skills | Various Entertainment & Sports Clubs | Snacks & Beverage to Refill Energy Anytime</s> | 14. Work Life Balance is a must | 15. To us, people are our greatest asset, and we are more than happy to invest in employees! | 16. We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. | 17. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter.</s> | 13. OneDegree Tech Blog | 14. Dedicated professionals | 15. 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Passionate about Making an Impact and Enabling Breakthroughs in Traditional Industries through HighGrowth Tech Solutions</s> | 15 days annual leaves (pro-rata for partial month at first year) | 5 days full-pay sick leaves, 3 days menstrual leaves | Ergonomic-design chair and fully-equipped devices for work | Hybrid remote work and flexible working hour. | Grow together & keep learning | Learning clubs to share technical skill (e.g: Frontend/Backend tech sharing, Blockchain...etc) | Various entertainment & sports clubs, attend basketball clubs today, and play board game tomorrow! | Snacks & beverage to refill your energy anytime</s> | Emphasis on employee well-being and work-life balance | Encouragement of creativity and innovation | Opportunities for career growth and professional development</s> | Innovation, professionalism, and collaboration at our core | Deliver efficient and cutting-edge cybersecurity solutions | Active participation in global CTF competitions, achieving world-class accolades | Clients span diverse industries such as government, finance, manufacturing, high-tech, and e-commerce | Team has helped secure ISO 27001 and ISO 27017 certifications for the group and developed platforms for AI cybersecurity and Large Language Model (LLM) validation</s> | Dynamic and fast-paced environment | Opportunities for growth | Talented and diverse team | Flexible working hours and partial remote work</s> | Dynamic, fast-paced environment with opportunities for growth | Collaborate with a talented and diverse team | Work on impactful projects that shape the insurance industry</s> | Snacks & beverage to refill your energy anytime</s> | Passionate about creating rich digital experiences and deeply interested in the intersection of business and technology</s> | 1. 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Snacks & Beverages to refill your energy anytime</s> | collaboration</s> | Technology-driven company redefining the insurance and financial services landscape.</s> | User-centric and product-led company culture | Flexible working hours and remote work options | Health check subsidy, ergonomic-design chair, and fully-equipped devices for work | Work Hard, Play even Harder culture with various entertainment & sports clubs | Learning opportunities through conferences & external subsidies and learning clubs to share technical skills.</s> | Ergonomic-design chair and fully-equipped devices for work | Various entertainment & sports clubs, attend basketball clubs today, and play board game tomorrow! | Work-Life Balance is a must | 15 days annual leaves (pro-rata for the partial month at the first year) | Various entertainment & sports clubs, attend basketball clubs today, and play board games tomorrow! | Innovative InsurTech company | Leading virtual insurer in Hong Kong | Dedicated to transforming the insurance landscape by providing seamless and instant insurance and claims experiences powered by cutting-edge technology.</s> | 1. Work Life Balance is a must | 2. 15 days annual leaves (prorata for partial month at first year) | 3. 5 days fullpay sick leaves, 3 days menstrual leaves | 5. Ergonomicdesign chair and fully-equipped devices for work | 6. Culture of flexibility and transparency | 7. Work Hard, Play even Harder | 8. Various entertainment & sports clubs, attend basketball clubs today, and play board game tomorrow! | 9. Snacks & beverage to refill your energy anytime</s> | 1. Customercentric approach | 2. Fastpaced environment | 3. Innovative mindset | 4. Partnershipdriven culture | 5. Emphasis on customer satisfaction</s> | 1. Work Hard, Play even Harder | 2. Various entertainment & sports clubs | 3. Snacks & beverage to refill your energy anytime | 5. Ergonomicdesign chair and fully-equipped devices for work</s> | Fast-growing insurtech startup in Hong Kong | Flat organization structure | Opportunities to grow and shine! | We value our employees - let’s check out what we offer</s> | 1. 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