ApplyDescription
THE COMPANY
Archer Education partners with colleges and universities across the US to help them reach further, recruit smarter, and grow faster through targeted digital enrollment marketing solutions. If you’re looking for a meaningful career, where you’ll have the freedom, flexibility and support to thrive – all while having fun and working with some pretty awesome people, then Archer Education might be right for you. Archer offers a competitive salary, excellent benefits, referral bonuses, tuition reimbursement, and a fun, casual work environment. Since 2007, Archer has developed a reputation as innovative, dependable and always willing to go above and beyond for our partners.
As we grow, it is more important than ever that we focus on these areas, and doing so requires amazing people who also are innovative, dependable and willing to go above and beyond. We are a culture that values experience and knowledge, and we need someone who can make an immediate impact and help us continue delivering a high-quality experience that exceeds expectations.
THE ROLE
Ensure that our clients are happy by supporting the Partnership team in communicating client needs and feedback, maintaining visibility across client deliverables, and finding innovative ways to showcase the work that Archer’s team is doing to help our client’s reach their goals. It's the account manager’s responsibility to communicate proactively, and often, with client partners and the internal project team, and most importantly, the Partnership team to ultimately ensure we're exceeding expectations
THE RESPONSIBILITIES
- Manage existing partnerships with less complex steady state scopes (1-2 service areas)
- Uncover client goals, needs and challenges that we need to solve and effectively communicate them to the internal project team to help inform strategy
- Communicate proactively
- Ask the right questions in order to understand client concerns
- Set and manage client expectations throughout the life of a project
- Regularly illustrate Archer’s value and impact
- Own the prep, scheduling and client coordination of recurring and ad hoc calls, including agenda development, note taking and assigning actions as needed
- Support the creation of team documentation and process collaboration, as well as client-facing resources
- Manage client deliverables and communication of assets in appropriate project management/delivery system
- Develop a thorough understanding of Archer products & services and how they all work together Develop general knowledge of the strategy development process, strategic template and project charter
LEADERSHIP/MANAGEMENT RESPONSABILITIES
THE REQUIREMENTS & SKILLS
- Bachelor’s degree
- 2+years of digital marketing experience and/or client management experience.
- Proven experience supporting multi-dimensional, highly complex projects
- Proven experience with reporting and supporting deliverable throughput needs
- Some understanding of marketing strategy and execution
- Ability to speak confidently with internal stakeholders and clients
- Strong multitasking and time management skills, with the ability to prioritize effectively in a dynamic work environment
- General knowledge of SEO, paid media, digital PR, content marketing
- General knowledge of project management; process and workflow management;
- Thorough knowledge of marketing strategy development; reading, understanding, and analyzing marketing reports
- Comprehensive knowledge: client management and satisfaction
PREFERRED QUALIFICATIONS
- Project management experience
- Higher education experience
- OPM experience
- Experience with Asana
WORKING CONDITIONS
- Minimum travel requirements (1-2 trips per year)
THE BENEFITS
At Archer, we believe empowered employees have the most fun and do their best work, so we strive to offer a competitive benefits package to allow just that. Our comprehensive benefits package includes medical, dental and vision plans, as well as paid time off and sick days. Here are just a few more of the benefits you’ll enjoy as an Archer team member.
- Invest in your future: 401k plans and a full contribution match up to 4%.
- Prioritize your family: Up to 12 weeks of parental leave with 6 weeks paid, following the birth, adoption, or foster care placement of a child.
- Never stop learning: Receive up to $5,250 per year in tuition reimbursement for continuing education.
- Balance work and life: We offer a flexible working environment and schedule that empowers you to do your best work. Our teams work across all time zones in the US.
Visit archeredu.com to learn more.Salary Description$64,000 - $80,000 k / per year
