Your Role at MediaLab
As an Inside Sales Representative, you will play a key role in supporting and driving sales and revenue growth for Worldstar Hip Hop, a part of the MediaLab portfolio of consumer internet brands. Your primary focus will be on managing inbound sales requests from a diverse range of clients, streamlining internal and external workflows for campaigns, and ensuring client satisfaction.In this role, you will be responsible for driving new business and growing repeat customers by managing client accounts and working closely with the WSHH sales, content, and social teams to enhance efficiency, increase volume, and improve overall operations.
Additionally, you will provide support to the External Sales Representative and finance teams as needed to contribute to the team's success.
What You’ll Do
- Manage an active pipeline of inbound sales inquiries for posting on WSHH’s website and social media accounts.
- Qualify leads and assess customer needs to provide appropriate solutions.
- Build and maintain strong relationships with both existing and prospective clients.
- Master and effectively promote WSHH products, services, and pricing to potential customers.
- Collaborate with WSHH’s sales, content, and social teams to deliver customer assets, campaigns, and approvals for social posting, cadence, and campaign execution.
- Track and report on client campaigns, revenue, pacing, and overall performance.
- Work closely with the VP of Business Development to refine internal processes, ensuring growth in client volume and revenue from inbound sales.
- Support the WSHH External Sales Representative with campaign activations
What We’re Searching For
- One year of experience in inside sales or customer service.
- Ability to thrive in a fast-paced and busy environment.
- Strong verbal and written communication skills.
- Proven ability to build rapport and maintain business relationships, both internally and externally.
- Results-driven mindset with a track record of meeting or exceeding sales goals.
- Knowledge of the WSHH brand and social media ecosystem.
- Proficiency in Microsoft Office Suite and Google Suite (including Slides).
- Experience with Salesforce or related Sales CRM platforms; Boostr experience is a plus.
- Self-motivated and capable of working independently as well as collaboratively within a team.
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