Job Functions1. Business Analysis2. Project Management3. User Acceptance Testing (UAT)4. Documentation5. ClientFacing Activities
Job Requirements1. 3+ years of experience as a Business Analyst within a digital agency, technology company, or related field.2. Familiarity with Agile development methodologies.3. Working knowledge of Jira, Confluence, and/or other project management tools.4. Basic understanding of requirements documentation, user stories, and acceptance criteria.5. Ability to communicate effectively and collaborate with stakeholders, team members, and clients.6. Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.7. Intermediate analytical and problemsolving skills, with a willingness to learn and adapt.
Skills1. Agile Development Methodologies2. Jira, Confluence, and/or other project management tools3. Requirements Documentation, User Stories, and Acceptance Criteria4. Excellent Organizational Skills5. Intermediate Analytical and ProblemSolving Skills1. Effective Communication2. Collaboration with Stakeholders, Team Members, and Clients3. Eagerness to Learn from Senior Team Members and Develop Expertise in Business Analysis4. Proactive Identification of Gaps in Requirements and Seeking Clarification to Improve Solution Accuracy5. Adaptability to Changing Project Needs
Insomniac Design is a global digital agency headquartered in Washington D.C., with offices in London, Bucharest, and Chisinau. We’re an agile, determined, and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. We specialize in human-centered design with a deep focus on design thinking and digital transformation.
As an Associate Business Analyst at Insomniac Design, you’ll support business analysis activities across the project lifecycle while developing expertise in requirements gathering, stakeholder collaboration, and digital product development. Working under the guidance of senior team members, you will contribute to delivering high-quality business solutions that align with client needs and company objectives.
Responsibilities:
- Plays a key role in ensuring business needs are accurately translated into requirements, contributing to successful project delivery and improved user experiences.
- Works closely with Project Managers, Developers, and UX Designers to gather, refine, and validate requirements.
- Participates in stakeholder meetings, helping to capture feedback and refine requirements.
- Supports the creation of business requirements, user stories, and acceptance criteria, under the guidance of a Senior Business Analyst.
- Collaborates with internal teams to ensure requirements align with business and technical needs.
- Proactively identifies gaps in requirements and seeks clarification to improve solution accuracy.
- Communicates effectively across different teams and adapts to changing project needs.
- Assists in user acceptance testing (UAT) by helping to develop test cases and tracking feedback.
- Maintains documentation, ensuring accuracy and completeness of requirements and functional specifications.
- Supports client-facing activities such as product demonstrations, training sessions, and UAT coordination.
- Learns and applies industry best practices for requirement elicitation, analysis, and documentation.
- Keeps detailed records of discussions, decisions, and requirement changes.
Skills & Experience:
- 3+ years of experience as a Business Analyst within a digital agency, technology company, or related field.
- Familiarity with Agile development methodologies.
- Working knowledge of Jira, Confluence, and/or other project management tools.
- Basic understanding of requirements documentation, user stories, and acceptance criteria.
- Ability to communicate effectively and collaborate with stakeholders, team members, and clients.
- Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Intermediate analytical and problem-solving skills, with a willingness to learn and adapt.
- Eagerness to learn from senior team members and develop expertise in business analysis.
- Fluent in English, written and verbal.
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Life at Insomniac Design
Insomniac Design is an award-winning digital creative agency founded in 1999, based in D.C.’s historic Blagden Alley. We’re an agile, nimble and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. With offices in the U.S. and Europe, we’re a global team with diverse experience and cultural backgrounds who consistently strive for excellence. We specialize in human-centered design — with projects and work that includes complex web and mobile builds, digital transformation, branding, visual design, content, video and creative services.
We’ve worked in the areas of policy, advocacy, government, foundations, commercial brands, and more — with clients like Brand USA, UNICEF, The World Bank, World Health Organization, Amnesty International, BBC Worldwide, National Endowment for the Arts, Lufthansa Airlines, Adobe, and Google. Insomniac Design’s work has won numerous awards such as W3 Awards, Communicator Awards, and the AIB awards. Beyond the U.S., our work in Asia and Africa has been featured in news and media around the world.
Thrive Here & What We Value1. Embracing differences in race, gender, sexual orientation, age, religion, disability, and cultural backgrounds.2. Creating a diverse, inclusive, and equitable workplace where everyone is treated with respect and dignity.3. Fostering a culture of collaboration and growth.4. Ensuring all employees, candidates, and clients feel valued and respected.5. Improving practices and policies for a more diverse and inclusive environment.
