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vCIO

Lyra Technology GroupNew York, New York, United States | Worldwide | Remote, Hybrid, Onsite

Virtual Chief Information Officer (vCIO) – Lyra Technology Group


Lyra Technology Group is seeking a vCIO for our OpCo, Altourage. As a vCIO, you will play a pivotal role in driving the strategic IT direction for our clients. This role will collaborate with our clients to understand business objectives, assessexisting IT infrastructure, and formulate solutions aligned with their organizational goals. This position offers a unique opportunity to work with clients ranging from 20 to 500+ employees in various industries.

About Lyra…


Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About Altourage...


Altourage is a client-obsessed managed service provider. They offer Support Services, Cybersecurity Solutions, Cloud & Infastructure Management, and Business Transformation Consulting. Altourage’s highest purpose is creating true partnerships with their clients to combine unmatched customer service with deep technology expertise.

Your work as a vCIO will include the following duties:


• Collaborate with clients to understand their business goals and challenges and develop customized IT strategies that drive efficiency and growth.• Conduct comprehensive assessments of clients' IT infrastructure, identifying opportunities for improvement and recommending optimized technology solutions.• Lead risk management efforts by assessing cybersecurity threats, ensuring compliance with industry regulations, and working with the vCISO to standardize security offerings.• Manage vendor relationships, negotiate contracts, and ensure high-quality service delivery that aligns with client needs.• Oversee IT project implementations, ensuring projects are completed on time, within scope, and in alignment with client expectations.• Develop and manage IT budgets in collaboration with clients, ensuring resources are allocated effectively to meet strategic technology objectives.• Act as a trusted advisor to clients, providing strategic guidance on technology decisions and presenting quarterly business reviews (QBRs).• Track client recommendations, propose solutions, and highlight risks associated with delayed technology implementations.

Our ideal vCIO has the following qualifications:


• Bachelor’s Degree in Information Technology, Computer Science, or a related field; or equivalent work experience.• Proven experience as a vCIO or similar role in an MSP or IT consulting environment, ideally 3+ years of experience in a leadership role prior.• Strong expertise in IT systems, infrastructure, cloud migration, and cybersecurity.• Proficiency with Microsoft 365, Azure Cloud, and virtualization technologies like VMware or Hyper-V.• Excellent project management skills and the ability to lead cross-functional teams.• Strong communication and client relationship management skills.• Relevant certifications such as CISSP, CISM, or ITIL are a plus.The targeted base compensation for this role is up to $120,000-$130,000 per year and operates on a 1-2 day per week hybrid in-office schedule.If you are looking to work with cutting-edge technologies and industry-leading platforms in a leadership capacity, consider applying today!

Life at Lyra Technology Group

Lyra Technology Group is the trusted leader in IT services for small and medium-sized organizations. Our 3,000+ team members across the globe serve as the IT solution provider to over 10,000 small and medium-sized organizations and their 500,000+ employees. \n\nMore than 60 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to knowledge and scale.
Thrive Here & What We Value1. Long-term sustainable growth focus2. Autonomous management within companies3. Employee retention and strong company culture4. Community-driven career development5. White glove customer service to named accounts6. Client satisfaction through responsiveness and sales opportunities7. Effective client service contract renewals8. Exceptional end-to-end sales support for Savant clients9. Translating complex technical information to clients10. Family-oriented culture with individual growth focus
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