Solutions Architect – Lyra Technology Group
Lyra Technology Group is seeking a Solutions Architect for our OpCo, TechVoo. The Solutions Architect is responsible for managing onboardings, final point of escalation, and participating in QBRs as technical resource. This individual will play a critical role in overseeing complex systems, network configurations, and IT infrastructure solutions. The ideal candidate will be responsible for managing end-to-end Microsoft 365 migrations, handling VPN setups, ensuring system security, and providing high-level escalation support.
About Lyra…
Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
About TechVoo…
TechVoo has been around since 2007 and operates as a locally owned family business. They are dedicated to solving company and individual computer problems permanently with their dedicated staff with years of experience with computer repair and support.
Your work as a Solutions Architect will include the following duties:
• Effectively manage Microsoft 365 migrations from start to finish from various platforms (Google Workspace, GoDaddy, IMAP, etc.)• Configure and support VPN setups using SSL, IPSEC, and L2TP protocols, ensuring secure and reliable connections for remote access.• Spearhead server hardware speccing, including RAID configurations and Hypervisor management.• Act as the Level 3 escalation point for complex technical issues, resolving problems efficiently and autonomously.• Oversee Microsoft licensing management to ensure compliance and proper allocation across all users.• Take ownership and direct oversight of colocation data center (COLO) firewalls, single physical servers, and associated infrastructure.• Manage and review MSP360 Backup systems, ensuring successful backups and storage management via BackBlaze B2.
Our ideal Solutions Architect has the following qualifications:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field; or equivalent work experience.• Strong knowledge of VPN technologies (SSL, IPSEC, L2TP) and experience in configuring secure connections.• Proven experience in Microsoft 365 migrations (manual, automated, and swing migrations) from platforms like Google Workspace, GoDaddy, and IMAP.• Strong problem-solving skills to act as the final escalation point for complex issues.The targeted base compensation for this role is up to $90,000 per year and is located in Bloomingdale, Illinois.If working for a family-oriented business within the technology space is appealing to you, consider applying below! We look forward to reviewing your application
