Job Description:
Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation.We are seeking an Account Manager – LATAM in Miami, Florida to manage the development and maintenance of key relationship with significant accounts in the region.
The Account Manager should have a proven track record quickly earning the trust of customer and key stakeholders, mobilizing and motivate teams, setting direction and approach, resolving conflict, delivering tough messages with grace, executing with limited information and ambiguity, and influencing all parties to achieve desired response. Responsibilities
- Identify, qualify, secure, and cultivate new customer accounts and business opportunities
- Maintain and enhance existing customer relationships
- Engage partners on complex solutions to ensure the appropriate solution for the customers and catering to their needs
- Manage customer life-cycle satisfaction in both the pre and post sales environment
- Organize and develop sales activities reports, metrics, and presentations
- Make suggestions regarding customer accounts using data and reports to substantiate these recommendations
Requirements
- Bachelor’s degree preferred
- 5-7+ years of account management in the maritime industry, large container terminals, complex logistics automation or relevant/ like industry experience highly preferred
- Terminal Operating System (TOS) solution selling experience also highly preferred
- Demonstrated experience navigating and launching large, complex projects and sales cycles
- Experienced in Salesforce
- Excellent customer success, organization and communication skills required
- Ability to establish and maintain excellent customer relationships
- Create, analyze, and present customer account and usage reports
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
