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Help Desk Specialist

BEATNswc Corona, California, United StatesOnsite

Locations:


NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860)

Clearance: 

Secret

Certifications: 

CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II)

Requirements:


  • a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR
  • a bachelor's degree in a relevant field, OR
  • a master's degree in a relevant field.

Roles and Responsibilities:


  • Experience with Incident management, Problem management, Knowledge management.
  • Ability to follow established protocols and procedures and apply industry best practices.
  • Communicate clearly, both orally and in writing, in English.
  • Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
  • Coordinate with the appropriate management levels, as required by applicable policies or procedures.
  • Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
  • Experience providing scheduled and ad-hoc technical presentations to various audiences.
  • Experience in conducting training for IT applications. 45000.00 To 50000.00 (USD) Annually

Life at BEAT

Thrive Here & What We Value• Collaborative work environment: emphasis on teamwork and collaboration.• Continuous learning: opportunities for professional development and growth.• Worklife balance: flexible schedules and remote work options available.• Emphasis on innovation and creativity.• Focus on customer satisfaction and quality service delivery.• Commitment to excellence and continuous improvement.• Clear understanding of Top Secret SCI w/ CI Polygraph clearance requirements.• Bachelor’s degree in Engineering, Business Administration, Economics, or similar.• Collaborative environment where teamwork is valued.• Emphasis on innovation and continuous improvement.• Opportunities for professional growth and development.• Supportive Leadership.• Positive Work-Life Balance.• Clear understanding of the importance of customer relations.• Strong emphasis on technical expertise and decision making abilities.</s>
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