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Sr. Revenue Enablement Manager

PendoRaleigh, North Carolina, United States | New York, New York, United States | San Francisco, California, United StatesOnsite

What you’ll do at Pendo:


Pendo.io is seeking a dynamic and experienced Senior Individual Contributor in Sales Enablement with a primary focus on developing and executing comprehensive sales enablement strategies that drive revenue growth and enhance the effectiveness of our global sales organization. As the Senior Revenue Enablement Manager, you will partner with our sales organization, as well as other revenue cross-functional partners, on multiple initiatives ranging from global strategic program delivery to defining and executing content and training that will accelerate Pendo.io’s growth.

You should be comfortable building sales centric programs to support go-to-market execution, familiar with sales methodologies, best practices, sales metrics and cycles to support business priorities.This is a full time role that can be held from one of our US hubs.

Role Responsibilities:


Enablement Program Development:

  • Develop, implement and own comprehensive enablement strategies that drive sales effectiveness and productivity including but not limited to sales training, onboarding, product knowledge, sales methodology, and competitive positioning. 
  • Stay current with industry trends and technologies to continuously enhance enablement programs.
  • Incorporate creative approaches and experiential learning methods to improve sales team knowledge retention and skill application.

Sales Excellence:

  • Provide ongoing coaching and support to sales representatives, fostering continuous improvement in their sales skills, product knowledge, and customer engagement.
  • Collaborate with Sales Leadership to assess, refine, and optimize the sales processes for maximum efficiency and effectiveness.
  • Implement best practices to ensure adherence to a structured and standardized sales methodology.

Content Development and Delivery:

  • Deliver live and asynchronous training programs that equip members of our Sales teams with the essential knowledge and skills required to be successful in their role.
  • Create and curate enablement materials such as playbooks, courses, in-person workshops, and other related resources to support enablement programs.
  • Align closely with Product Marketing to develop content that supports the sales team in articulating Pendo.io's value proposition.

Collaboration and Stakeholder Engagement:

  • Partner closely with sales, marketing, revops, data analytics and other cross functional teams to ensure alignment and effective execution of sales enablement initiatives.
  • Foster strong partnerships with Sales Leadership to gain insights into specific training and coaching needs.

Performance Analysis and Improvement:

  • Conduct regular analysis of sales team performance and identify areas for improvement.
  • Analyze data and feedback to iterate on training programs and coaching strategies for continuous enhancement.

Minimum Qualifications:


  • Bachelor's degree in Business, Marketing, or a related field. 
  • 5+ years of experience in sales enablement, sales leadership or sales, with a strong emphasis on sales training and coaching or high-level performance.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities simultaneously.
  • Strong analytical skills and experience with performance analysis and reporting.
  • Proven success in leading enablement initiatives programmatically, with an ability to communicate strategy and gain alignment with stakeholders, work cross-functionally, to develop target milestones; fully owning end-to-end progress against targeted objectives.
  • Successful track record of creating and implementing effective sales training programs in a SaaS environment.
  • Deep understanding of sales methodologies (MEDDICC and Command of the Message).
  • Expertise in leveraging AI, as well as revenue, and sales enablement platforms (Seismic & LMS).
  • Occasional travel may be required.

Preferred Qualifications


  • Master’s degree
  • Experience working in Enterprise sales or leading enablement initiatives to support Enterprise teams.
  • Excellent communication and interpersonal skills, with the ability to both translate complex concepts into actionable insights as well as influence and collaborate effectively at all levels of the organization.

Pendo Description:


Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

EEOC


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected base salary range for this role in the following locations is: San Francisco Bay Area, CA - $123,000 - $154,000New York City, NY - $111,000 - $140,000Raleigh, NC - $107,000 - $133,000Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

Life at Pendo

Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in appall without requiring engineering resources. Founded in 2013 in the heart of Raleigh and backed by Battery Ventures, Spark Capital and Meritech Capital, Pendo has raised $56 million and counts nearly 600 customers, including Zendesk, LexisNexis, Coupa, Gainsight, BMC, and Sprinklr. In 2017, Pendo was named a Top 50 Startup by LinkedIn. In 2018, the company was named a Best Workplace by Inc. Magazine. Pendo tracks 1.5 billion user actions a day, and improves the product experience for 80 million users every month. Pendo is also the producer of ProductCraft, a destination editorial site with insights by and for product leaders; and Pendomonium, a premier product conference. For more information, visit: www.pendo.io.
Thrive Here & What We Value1. Fast-growing, dynamic startup2. Improving society's experience with diverse technologies3. Collaboration and diversity-driven work culture4. Equal Opportunity Employer (EEOC) for applicants with disabilities5. Inclusive environment fostering personal and professional growth6. Competitive salary ranges, benefits, and reward opportunities7. Team sales mentality and strong customer relationships8. Metrics-driven approach with cross-functional teams9. Support from top institutions like Battery Ventures, Salesforce Ventures, Spark Capital, Meritech10. Hybrid work policy with wellness stipends and paid parental leave

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