At RMA, we exceed the traditional role of a CPA and consulting firm. We are a team of seasoned professionals deeply committed to empowering our Federal Government clients to achieve their missions, improve operational efficiency, and deliver tangible value to our citizens. Our expertise lies in tailoring our services to meet unique needs. As trusted, value-added advisors, our unwavering commitment lies in delivering measurable, long-lasting outcomes through innovative solutions, as we have done and continue to do for our clients across the Federal Government.
Our corporate foundation is built upon core principles, including dedication to meaningful work, cultivation of mutual respect, pursuit of professional excellence, and a culture of continuous learning. These foundational principles drive us to engage collaboratively with our clients, gain a comprehensive understanding of their challenges, and together, work toward effective resolutions.
Job Summary:
We are looking for an IT Administrator to join our team and provide technical support to our employees. The IT Administrator will be responsible for troubleshooting and resolving IT-related issues, managing our network infrastructure, and working with our external IT vendor to ensure our IT systems are up-to-date and working properly. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, and networking.
Responsibilities:
- Maintain an in-office presence to provide timely IT support.
- Communicate regularly with our third-party IT vendor to address IT-related matters and resolve technical issues.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Troubleshoot and resolve IT-related issues reported by users.
- Manage user accounts, access rights, and security settings.
- Ensure the availability of network resources and services by monitoring network performance and security.
- Install and configure network hardware, such as routers and switches.
- Monitor system performance and security logs.
- Train users on new hardware and software.
- Research and recommend new IT technologies and solutions.
- Work with vendors to resolve technical issues.
- Perform IT Administration functions.
Qualifications:
- Minimum education required: Associate degree in computer science or related field.
- Preferred education: Bachelor’s degree in computer science or related field.
- Required minimum experience: 1-3 years of experience working in IT.
- Proficient in Windows; familiarity with Linux, and Mac.
- Knowledge of network protocols, such as TCP/IP, DNS, and DHCP.
- Experience with network hardware, such as routers and switches.
- Excellent problem-solving and the ability to communicate effectively with technical and non-technical stakeholders.
- Versatility, flexibility, and adaptability.
- Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
- Ability to work independently and collaboratively as part of a team.
- RMA Office hours are 8:30 AM – 5:30 PM / Monday – Friday.
What RMA Offers:
- Competitive base salary + 401K match
- Medical, Dental, Vision, Disability, and Life Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA)
- Commuter Benefit Accounts (CBA)
- Professional Membership and Certification Reimbursement
- Tuition Reimbursement
- Health and Wellness Reimbursement Program
- Regular firm-sponsored team-building events
- Tight-knit professional community and social atmosphere
- Employee Coaching and Mentoring Program
Physical Demands and Work Environment:
- Occasionally required to stand, walk, and sit.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.
- Continually required to utilize visual acuity to operate equipment (computer), read technical information, and/or use a keyboard.
- Work is conducted in a typical office environment.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.RMA Associates is an equal opportunity employer and will consider all applications without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status, genetics, disability status, or any other characteristic protected by federal, state or local laws.
55000.00 To 60000.00 (USD) Annually
