Taproom / Front of House Manager |
Southern Tier Brewing - Lakewood, NY
We’re hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team!
WHO WE ARE & WHAT WE OFFER
Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.
- Competitive Compensation
- Exceptional Health Benefits
- No Waiting Period to Enroll
- Immediate 401K Match & Vesting
- Paid Family Leave
- Flexible Schedules & Generous Paid Time Off
- Ample Product Discounts
- Opportunities for Growth Across 5 Successful Brands
WHAT WE DO
Coming from humble beginnings, Southern Tier Brewing Company has grown into an industry leader and world-class brewery. For us, exploration has been the line that has supported that growth over the years. We find people who know it's not just about craft, but about questioning, transforming "What If" into "Here's How," by way of an experiment so crazy, it just might work. We have an open invitation to anyone interested in bringing their experience & desire to discovery, to help with exploration.
Join our teams on the road less traveled in Lakewood, NY, Pittsburgh, PA, Buffalo, NY and Cleveland, OH.
WHAT YOU’LL DO
As a FOH Manager you’ll use your experience in a full service, high-volume restaurant. You will be committed to continuously striving for & delivering an outstanding guest experience and have a strong passion for culinary excellence.
- Oversee all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
- Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
- Collect, evaluate and respond to guest feedback as needed
- Always ensure a smooth front-of-house operation, and step in to lead and assist staff as necessary during busy, peak times
- Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership
WHO WE’RE LOOKING FOR
- Minimum 1 year as a restaurant/bar manager
- Knowledge working in various other restaurant roles as a server, host, bartender, etc.
- Self-motivated with an aptitude for leading, coaching, and driving excellence in a fast-paced environment
- Awareness of financial components of business operations, multi-tasking issues, and prioritizing workload
- Proven ability to calmly handle stressful situations and customer complaints
- Familiarity of craft beer &/or serious interest in understanding craft beer styles and the industry
- Dedicated to passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment
Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer
