Technical Implementation Consultant
We are looking for a Technical Implementation Consultant to deliver implementation and training for our enterprise on-premise software, axiUm. The right candidate will have a proven track record of building strong relationships with clients and providing exceptional service. This role requires a sense of urgency, ownership, and a commitment to delivering accurate, timely solutions. You’ll bring your project management and consulting expertise to the table, ensuring a smooth implementation process for our clients.
Key Responsibilities:
- Analyze client needs and configure customized software solutions that align with their business processes.
- Lead technical sessions with clients to discuss system requirements and integration points.
- Ensure seamless testing, data migration, and integration with client systems.
- Troubleshoot technical issues during implementation and provide hands-on solutions.
- Deliver training to client stakeholders to ensure a smooth transition.
- Coordinate with teams on data migrations, system integrations, and API configurations.
- Maintain internal tools and documentation to support the adoption of the solution.
- Consistently provide outstanding service to our clients.
Qualifications:
- 4+ years of experience in a client-facing enterprise application implementation role, with a focus on project management, technical consulting, or related experience.
- A degree or diploma in a technical program, Computer Science, Information Technology, or related field.
- Proven experience with software implementation, training, and consulting.
- Strong understanding of system integrations, APIs, and data migrations.
- Proficiency with tools like SQL, CRM/ERP systems, and enterprise software platforms.
- Excellent communication and interpersonal skills to collaborate with clients and internal teams.
- Strong problem-solving skills and attention to detail.
Requirements:
- Up to 40% travel within Canada, the U.S., and internationally to support clients or attend industry events.
- Hybrid role with up to two days in the office for brainstorming and team-building.
- The office is located across from Guildford Mall in Surrey, BC.
Compensation and Benefits:
- Salary range: CAD 77,500 to CAD 90,000, depending on experience, training, and skills.
- 3% RRSP matching
- Comprehensive health benefits, including 100% drug coverage
- 3 weeks of paid vacation, growing to 5 weeks with tenure
- Unlimited paid flex days
- Paid day off for your birthday
Compensation:CAD 77500-90000
