Location: Gurugram, India (UK Shift - Hybrid/On-site)About the Role
We are looking for a Contracts Specialist Associate to manage, draft, and review standardized contracts for US-based clients in a BPO/KPO/ITO environment. This role requires a mix of legal expertise and operational efficiency, ensuring compliance with US contract laws, internal policies, and service-level standards.As part of our Legal & Contracts team, you will collaborate with stakeholders across Legal, Finance, Operations, and Sales to ensure smooth contract execution, mitigate risks, and maintain high data integrity.
Key Responsibilities
Contract Drafting & Review
- Prepare, review, and finalize Master Service Agreements (MSAs), Statements of Work (SOWs), Business Associate Agreements (BAAs), and Non-Disclosure Agreements (NDAs) using standard templates.
- Ensure contracts are clear, consistent, and compliant with US contract law best practices.
Operational Coordination
- Work closely with Legal, Finance, Operations, and Sales to validate pricing, scope, and deliverables.
- Track key contractual milestones such as renewals, amendments, and terminations to ensure timely actions.
Risk Management & Compliance
- Identify potential legal and commercial risks in contracts and escalate complex issues to senior legal counsel.
- Recommend amendments or additional clauses to mitigate risks while maintaining business objectives.
- Ensure compliance with US legal and regulatory requirements relevant to the company's services.
Contract Lifecycle Management (CLM)
- Maintain a structured contract repository (digital/physical) for easy reference and audit readiness.
- Update internal databases with contract status and generate performance reports & key metrics.
Stakeholder Communication & Collaboration
- Act as a point of contact for contract-related queries from internal teams and US-based clients.
- Facilitate smooth communication across teams for contract clarifications, modifications, and approvals.
Continuous Improvement & Learning
- Contribute to enhancing contract templates, processes, and workflows to improve turnaround time.
- Stay updated with US contract law trends and best practices to optimize contract management strategies.
Qualifications & Experience
Education:
- Bachelor’s degree in Law (LL.B.), Business Administration, Commerce, or a related field preferred.
- Paralegal certification or relevant contract management qualifications is a plus.
Experience:
- 2–5 years of experience in contract drafting, review, or contract lifecycle management in a BPO, ITO, KPO, or shared services setup.
- Familiarity with US market contract requirements & basic US contract law is highly desirable.
Technical Skills:
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Experience with Contract Lifecycle Management (CLM) tools or document management systems is a plus.
Soft Skills:
- Excellent written & verbal communication skills to collaborate with US-based clients and internal teams.
- Strong organizational abilities to manage multiple contracts and deadlines efficiently.
- High attention to detail to ensure contract accuracy and compliance.
- Analytical mindset to identify risks and suggest contract improvements.
Why Join Us?
✅ Growth Opportunities – Gain exposure to both legal & business operations in a fast-paced environment.✅ Collaborative Culture – Work with cross-functional teams to make critical business decisions.✅ International Exposure – Engage with US-based clients and build global business acumen.✅ Continuous Learning – Access training on contract management best practices, compliance, and leadership development.If you're a detail-oriented professional with a passion for contracts and legal operations, we’d love to hear from you! 🚀
Apply now!
