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Facilities & Field Operations Coordinator

Conterra NetworksShreveport, Louisiana, United StatesOnsite

JOB TITLE:


Facilities & Field Operations Coordinator

REPORTING TO:


National Director of Field Operations

JOB PURPOSE:


To coordinate and dispatch all aspects of Facilities department and Field Operations.

POSITION RESPONSIBILITIES:


  • Main point of contact for Facilities Department and dispatch of Field Operations.
  • Responds to inquiries about Facilities.
  • Works directly with Service Delivery to schedule/coordinate all install projects.
  • Works directly with the NOC to dispatch Field Operations for all trouble tickets.
  • Working with the Field Operations team and vendors/contractors for quotes/invoicing.
  • Processing Purchase Order requests and providing PO to managers/vendors.
  • Works with Operations team and Finance/AP to process confirm receipt/completion of purchase order and acquire approval for payment processing.
  • Responds to Facilities requests and handles any complaint or request by creating and working tickets to completion.
  • Request and maintain access/badges/credentials for Conterra employees to allow colo access into other carrier facilities.
  • Grant/deny access to Conterra facilities via access systems.
  • Coordinate preventative maintenance program for generators/HVAC/Fire prevention/UPS systems or any other system.
  • Miscellaneous clerical duties.
  • Any other duties assigned by Supervisor/Manager/Director.
  • May be required to be on call after normal business hours.

QUALIFICATIONS:


  • Strong attention to detail and good problem-solving skills.
  • Ability to excel in a fast-paced and nimble organization.
  • Thoroughness and strong organizational skills.
  • Highly self- motivated, assertive and self-directed.
  • Good customer service skills for both external and internal customers.
  • Candidates should have strong computer skills including experience with Windows applications such as Excel, Word, Office 360, etc..
  • Candidate should have some degree of project management experience.

EXPERIENCE REQUIREMENTS:


  • 2 years’ experience in project or Facilities coordination, resource scheduling or related field preferred.

What we offer


  • Core values that embody teamwork, integrity, and excellence
  • A super talented team who values hard work, success, and fun :)
  • Work/ Life Balance
  • Premium health benefits (medical, dental, vision, flex spending, etc.)
  • Flexible and generous PTO schedule + paid holiday schedule
  • 401K program

Diversity & Inclusion


Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

Life at Conterra Networks

Conterra Networks is a leading provider of high-performance communication services. Since 2001, we have been serving customers in metropolitan and rural areas in 22 states across the U.S. with a focus on enterprise, education, carrier wholesale, healthcare, and government organizations.
Thrive Here & What We Value1. Fiber-driven solutions for high-bandwidth consuming organizations2. People-powered customer care approach3. Commitment to excellent customer experiences4. Teamwork, integrity, excellence as core values5. Premium health benefits (medical, dental, vision)6. Flexible PTO schedule and paid holidays7. 401K program8. Diversity & Inclusion9. Super talented team with a focus on hard work, success, and fun
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