About Fabric
Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients.
The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital.
About the Role
We are seeking a highly motivated and experienced Director of Alliances & Consultant Relations to lead the development and management of our growing brand within the employer consulting & broker network. In this role, you will be the primary liaison between Fabric and our valued consultants, building strong relationships and driving engagement. You will be a key player in expanding our reach within the consultant community and ensuring that Fabric is the preferred solution for their clients.
Responsibilities:
- Relationship Building & Strategy:
- Develop and nurture relationships with key contacts in the consulting community, fostering a deep understanding of Fabric’s capabilities and value proposition.
- Partner closely with Sales and Account Management to create opportunities within consultant relationships, and ensure alignment and collaboration.
- Collaborate with key internal groups (Sales, Customer Success, Marketing, Product, etc.) to leverage consultant insights and feedback to inform our employer strategy.
- Explore potential partnership opportunities with complimentary healthcare and benefits vendors.
- Consultant Engagement & Enablement:
- Effectively collaborate with cross-functional teams to develop and deliver compelling consultant-facing messaging and resources.
- Create purpose-built content (playbooks, presentations, case studies, etc.) to enhance consultant knowledge and support their clients in utilizing Fabric.
- Coordinate and participate in consultant-sponsored events to strengthen relationships and identify business development opportunities.
Qualifications:
- Healthcare & Consulting Expertise:
- 8+ years of experience in strategic account management, business development, or consulting, with a strong focus on healthcare.
- Experience at a benefits consulting or brokerage firm is strongly preferred. As well as prior experience in this role at a start-up.
- Established relationships with and understanding of firms such as Mercer, Aon, WTW, Alliant, Gallagher, and Lockton.
- Relationship Management & Communication:
- Exceptional relationship-building skills with a proven ability to cultivate trust and rapport with key stakeholders.
- Excellent communication and presentation skills, both written and verbal, with the ability to effectively convey complex information.
- Adept at social selling and networking to expand our reach within the consultant community.
- Drive & Collaboration:
- "Go-getter" mentality with a strong drive to succeed in a fast-paced, growing company.
- Passion for enabling teams to sell a solution that delivers results and improves healthcare outcomes.
- Collaborative and team-oriented approach with the ability to work effectively across departments.
