Company Description
Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online. Our Commerce Execution Suite is available globally.
Job Description
Location of Job:Remote- Canada
We are looking for a hands-on Principal Technical Program Manager to lead Wiser’s largest technology program. Reporting directly to the CTO, this role will work with Engineering, Product and Operations leadership to own and lead a high-visibility cross-discipline program containing 8 teams and 50+ people. This is a great opportunity to own and shape our program management practices and to have massive impact across all our lines of business. We have an ambitious vision to enable the next level of growth and innovation of our Commerce Execution Platform and are looking for a key leader to drive that transformation. You will initially lead the program to integrate multiple software platforms and applications into a unified software suite.
If you love efficient execution, working with multiple business units and delivery teams, and solving complex integration challenges, you will love this role.
What You Will Do
- Refine Program Process – enhance and improve our program management process from discovery through post-launch support.
- Execute, execute, execute – identify risks, dependencies via meticulous project planning, resource planning and forecasting.
- Decide with Data – define and track success with metrics, using KPIs to drive key decisions
- Be Agile – embrace modern empowered product team and agile delivery practices, working closely with product and engineering leadership to foster team adoption of these principles
- Collaborate and Align – work effectively across multiple senior leaders, stakeholders and delivery teams to properly set priorities and resolve conflicts.
- Communicate clearly – ensure everyone from the executive team to the individual team members have a clear understanding of program status, progress, milestones, risks and issues via reports, steering meetings and regular executive presentations.
- Mentor Project Leaders – help engineering delivery leaders follow good project management practices, develop good plans, and stay accountable to their commitments.
Qualifications
- 10+ years of professional experience in technology project and program management
- BS in Engineering, Computer Science or related discipline
- Past professional experience as a software engineer or related technical role
- Demonstrated ability to grasp complex technical concepts quickly and communicate such concepts effectively to a non-technical audience
- Prior success delivering large system integration programs involving multiple global teams and working directly with senior business and technology leaders
- Strong problem-solving skills – able to structure and break down large open-ended problems into smaller more tractable problems
- Able to negotiate, motivate and lead through influence
- Proficient in gathering and presenting data in ways that drive effective decision making
- Strong understanding of product-driven engineering and agile delivery practices
- Outcome and success-oriented
- Excellent project management skills
- Able to debate delivery strategy with business, engineering and product leaders
- Proficient in common project and program management, primarily the Atlassian suite.
- Prior experience working within a retail or ecommerce environment
- Understanding of complex B2B SaaS platform development and delivery
- Experience managing within a remote-first environment
- Desire to lead and mentor junior program managers when the team grows in the future
Supervisory Responsibility
- None initially, could grow into a people leadership role over time
Additional Information
Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO STATEMENT - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation.
All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. Base pay is one part of our total compensation package.
Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications. In addition, we take into account geographical differentials and make sure pay is equitable with our current staff. For this position, our hiring range for base annual pay is estimated to be CAD$170,000 to $190,000, at the time of this posting. Performance-based discretionary bonuses and variable pay plans are available for some positions. If you require accommodation to complete any part of the application process or need an alternative manner to apply, please contact us at [email protected] or call (855) 469-4737.
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