At Counterpart Health, we are transforming healthcare and improving patient care with our innovative tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
As the Director of Product Management for Clinical User Experience, you will lead a team of product managers and cross-functional pods in building Counterpart Assistant to be the most useful clinical copilot for primary care physicians in value-based care. You will be responsible for defining and executing the product strategy for our clinical workflows pillar, ensuring that Counterpart Assistant seamlessly integrates into the daily workflows of PCPs and improves their efficiency and effectiveness.
As a Director of Product, you will:
- Lead and manage a team of product managers, fostering a culture of collaboration, innovation, and execution.
- Define and champion the product initiatives, strategy, and roadmap for Counterpart Assistant's Clinical User Experience product pillar.
- Work with the pods and PMs to prioritize and manage the roadmap, ensuring alignment with the overall product strategy and company goals.
- Collaborate closely with engineering, design, clinical, and data science teams to deliver high-quality products that exceed customer expectations.
- Stay abreast of industry trends and emerging technologies in primary care and value-based care to identify opportunities and unmet needs in primary care settings.
- Work with multiple product teams and projects ranging from provider facing point of care tools, evaluations, operational workflow tools, compliance and regulatory products, and critical vendor integrations.
- Be the subject matter expert and domain leader for all things clinical documentation (SOAP notes, EHR documentation, ambient scribing), roles, responsibilities and practice workflows of healthcare professionals (physicians, nurses, MAs, front desk, care coordination, scribes, etc).
Success in this role looks like:
- Achieving industry leading physician satisfaction for clinical tools.
- Leading a team of engaged, motivated and empowered product managers.
- Being a member of the technology leadership team, owning initiatives and taking accountability for business outcomes.
- Making data driven decisions, pushing for more data where appropriate, yet not letting perfect be the enemy of good.
- Being a member of the team driving Counterpart Assistant to win the market for value based care solutions.
You should get in touch if:
- You have 7+ years of experience in product management, with at least 3 years in healthcare technology.
- You have a deep understanding of primary care workflows, including clinical documentation (SOAP notes, EHR documentation), roles and responsibilities of healthcare professionals (physicians, MAs), and challenges faced by small to large practices.
- You have a proven track record of building and launching successful healthcare products in primary care settings.
- You have an understanding of practice payments, ideally experience with value-based care models and technologies.
- You have strong leadership, communication, and interpersonal skills.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.
Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.#LI-REMOTEPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verify company.A reasonable estimate of the base salary range for this role is $180,000 to $270,000.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
