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Strategic Partner Manager- India

AiseraRemote

Strategic Partner Manager - India


About Us


We are a leading Agentic AI  and business process automation solutions provider based in the USA, delivering innovative technology solutions to help organizations streamline their business  processes and drive operational excellence. Our cutting-edge automation tools and services enable businesses to enhance productivity, reduce costs, and improve service delivery.

Position Overview


We are seeking a Strategic Partner Manager based in India to develop and nurture relationships with key Indian MSPs (Managed Service Providers) and  business process outsourcers that have significant influence on business processes  decision-making for US-based enterprises. This role will report to a US-based manager and is critical to our global growth strategy as we aim to leverage the strong presence of Indian BPR / BPM service  providers in the US market and other global markets. While primarily focused on supporting US deals, this position may also develop direct business opportunities within the Indian market and support deals in nearby time zone markets.

Key Responsibilities


  • Identify, qualify, and engage with leading Indian MSPs, business process outsourcers, and system integrators that serve US-based clients and clients in other geographies that Aisera serves.
  • Build and maintain strategic relationships with key decision-makers and technical stakeholders within these organizations
  • Educate partners about our Agentic AI solutions and articulate our unique value proposition
  • Create and execute partner enablement strategies to position our solutions within their service offerings to US and other global clients
  • Collaborate with Aisera sales teams to identify joint opportunities and influence deals through partner relationships
  • Support deals through leveraging Indian partner relationships and technical expertise
  • Develop potential direct business opportunities within the Indian market as a secondary objective
  • Focus primarily on a defined set of high priority partners based in India as well as others partners in nearby regions that support Aisera’s expansion plans
  • Develop and implement channel marketing initiatives specific to the Indian business  processes reengineering service provider community
  • Stay current on market trends, competitive landscapes, and the evolving Agentic AI, BPR ecosystem in both India and the US
  • Represent the company at relevant industry events, conferences, and networking forums in India
  • Provide regular reporting on partner engagement, pipeline development, and market intelligence

Qualifications


  • 7+ years of experience in technology sales, business development, or partner management roles
  • Strong understanding of the Agentic AI, process automation, BPR landscape, preferably with experience working with or for major Indian IT service providers
  • Proven track record of building and nurturing strategic relationships with enterprise partners
  • In-depth knowledge of how Indian MSPs operate, sell, and influence process automation & BPR decisions
  • Experience with Indian process automation & BPR partners and related ecosystem partners is highly advantageous
  • Excellent understanding of Agentic AI, process automation & BPR practices, tools, and automation technologies
  • Strong business acumen and ability to articulate technical value propositions to various stakeholders
  • Exceptional communication skills, with the ability to navigate cross-cultural business environments
  • Willingness to travel within India and occasionally to the US for meetings and events
  • Bachelor's degree in business, computer science, or related field; MBA preferred

Location


  • Based in India (preferably in Hyderabad, Bangalore, Mumbai, Delhi NCR, or Pune)
  • Remote work with regular travel to partner locations across India

What We Offer


  • Opportunity to shape our strategy in one of the world's most important IT markets
  • Competitive compensation package including performance-based incentives
  • Professional development and growth opportunities in a fast-growing technology company
  • Collaborative work environment with exposure to global markets and technologies

If you're passionate about building strategic partnerships and have a deep understanding of the process automation & BPR landscape in both India and the US, we want to hear from you!

Life at Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce. Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor 2019; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.
Thrive Here & What We Value- Dynamic and fast-paced work environment- High degree of empathy for customers and colleagues- Flexible work arrangements (PTO)- Comprehensive benefits package (medical, dental, vision, 401(k), employment assistance program)- Uncapped commissions with a 50/50 split OTE ($300k)- Emphasis on innovation and growth opportunities- Diverse team with wide range of backgrounds and experiences- Focus on customer satisfaction and empathy- Commitment to equal employment opportunities- Recognition as a leader in the industry
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