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Billing Specialist

AssetWorksPennsylvania, United StatesRemote, Onsite

Job Summary:We are looking for an ambitious Billing Specialist to join our team and provide support to the Finance department by managing various aspects of billing tasks primarily related to the annual recurring invoicing. Reporting to the Manager of Billing and Accounts Receivable, this position will support the billing function of the finance department. The position requires a motivated and energetic individual who can attend to numerous details at once, process a high volume of transactions efficiently and meet the demands of a fast-paced finance department, while maintaining a positive attitude. This position also requires excellent verbal and written communication skills as well as intermediate Excel skills. There will be a requirement to enter data into various operating systems as well as prepare status reports with a solid understanding of contracts and systems. Additional administrative tasks will be assigned as needed.


Job Description:


Reporting to the Manager of Billing and Accounts Receivable, this position will support the billing function of the finance department. The position requires a motivated and energetic individual who can attend to numerous details at once, process a high volume of transactions efficiently and meet the demands of a fast-paced finance department, while maintaining a positive attitude.  This position also requires excellent verbal and written communication skills as well as intermediate Excel skills.  There will be a requirement to enter data into various operating systems as well as prepare status reports with a solid understanding of contracts and systems.  Additional administrative tasks will be assigned as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 


  • Set up new contracts within our project management system (Certinia /SalesForce).
  • Prepare customer SaaS and maintenance renewal quotes in a timely and accurate manner and in accordance with contract requirements; perform a review of the quotes to ensure accuracy.
  • Create and transmit customer billings for hardware, installations, monthly SaaS and maintenance, and annual SaaS and maintenance.
  • Be a point of contact with customers; resolve customer billing questions
  • Coordinate with accounts receivable, accounting, and collections on matters of delinquent accounts.
  • Analyze discrepancies in billing records and recommends changes in standard operating procedures to improve efficiency of accounting systems.
  • Reconcile Accounts Payable invoices and approve payments for our 3rd party vendors of hardware and services; confirm the related billing of our customers for the hardware and services.  
  • Create and enter credit memos into accounting and project management systems.
  • Manage relationship and be point of contact with 3rd party vendors of hardware and services.
  • Create and track purchase orders to 3rd party vendors. This includes hardware, installations, monthly services, RMAs (return merchandise authorization), transfers, upgrades, etc.
  • Work with 3rd party vendors, sales managers, project managers, and customers to resolve any customer billing issues.
  • Organize documents to support audit requests.
  • Assist with accounting functions and reconciliations
  • Assist with sales tax returns

THE PERSON:


  • Exceptional planning, time management, and organizational skills to meet deadlines.
  • Attention to detail.
  • Analytical thinker.
  • Expertise in Microsoft Excel.
  • Self-motivated and a willingness to go above and beyond.
  • Eager to work in a dynamic and constantly changing environment.

QUALIFICATIONS:


  • Excellent communication skills: interpersonal and written; proficient computer skills.
  • Ability to work without constant supervision.
  • Previous billing experience required
  • Previous experience with Certinia/Salesforce is a plus
  • Analytical Thinker.
  • Expertise in Microsoft Excel.
  • Self-motivated and a willingness to go above and beyond. 
  • Eager to work in a dynamic and constantly changing environment.

Benefits:


  • Generous Paid Time Off
  • 11 Paid Holidays

  • Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution  
  • 401k with employer match which immediately vests
  • Annual Company Bonus
  • Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
  • Tuition Reimbursement Program
  • Employee rewards and recognition programs
  • Optional Employee Stock Purchase Program with company match
  • Pet insurance
  • TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
  • Referral bonuses
  • Employee engagement events
  • Flexible remote work arrangements

Worker Type:Regular


Number of Openings Available:0


Life at AssetWorks

Thrive Here & What We ValueHigh Level of Ethics and Integrity | Strong Analytical Skills | Proficient in Using Financial Software and Technology Tools | Solid Understanding of Business Operations and Industry Trends | Able to Collaborate with Other Departments and Stakeholders | Strong Leadership Skills to Manage and Motivate a Team of Finance Professionals</s> | Fully remote but requires collaboration with colleagues in Europe | East coast hours based workday</s> | 1. Young and Dynamic Team | 2. Supportive Environment | 3. Innovative Software Company | 4. Opportunity for Personal Growth | 5. Competitive Salary</s> | Higher education environment | Agile, Waterfall, or Hybrid project methodologies | Strong problem-solving and decision-making abilities.</s> | Dynamic, international organization | Small-scale organization combined with the resources of a large international network | Global connections and opportunities for growth</s> | Promote a positive employer brand by providing excellent candidate experience | Stay up-to-date with industry trends and best recruitment practices to enhance hiring strategies</s> | 1. Generous Paid Time Off | 2. 11 Paid Holidays | 3. Medical, Dental, Vision, Life Insurance Benefits with Various Choices and Employer Contribution | 4. 401k with Employer Match Which Immediately Vests | 5. Annual Company Bonus | 6. Career Growth and Mentoring Opportunities as a Smaller Business Unit within the Volaris Group | 7. Tuition Reimbursement Program | 8. Employee Rewards and Recognition Programs | 9. Optional Employee Stock Purchase Program with Company Match | 10. Pet Insurance | 11. TicketsatWork Program, Discounted Entertainment Tickets to Movies, Sporting Events, Hotels, Live Performances, Etc.</s> | Mentorship from experienced professionals | Networking opportunities and potential career growth within the organization | Facility under Volaris Group and Constellation Software umbrella</s> | A self-starting personality with a spirit of entrepreneurship | Experience working in a diverse group of people | Ability to travel up to 50% | Experience with complex sales cycles | Strong prospecting skills | Presentation skills both remotely and in-person | Proven track record of reaching key decision-makers</s> | Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution | Flexible remote work arrangements</s> | Strong desire to succeed in enterprise software sales | 3-5+ years of experience in a similar Pre-Sales Engineer role supporting complex enterprise solutions | Experience with facilities operational solutions like CMMS, CAFM, or IWMS (Integrated Workplace Management Systems) | Travel: This role may require up to 75% travel. | A mix of on-site client interaction, virtual meetings, and internal collaboration. | Regular worker type.</s> | Supportive work environment | Open and dynamic culture | People-first culture | Inclusive atmosphere | Work-life balance options | Social events and team-building activities | Career development programs and mentorship</s> | Collaborative Team Environment | Tiered Support Structure for Excellent Customer Service and Growth Opportunities</s> | Collaborative Setting | Passion for Excellence</s> | 1. Emphasis on workplace efficiency and optimization | 2. Support for professional development and growth opportunities | 3. Collaborative and supportive team environment</s> | Win-win relationships with key customers and partners to maximize long-term commercial success for all parties | Alignment of each business and functional department’s KPI’s with Volaris targets | Strong talent management process to attract and retain talent, ensure strong employee engagement, implement succession plans to manage risks, embrace scalability, and harvest up-and-coming talent.</s> | Collaborative, entrepreneurial environment | Competitive salary and benefits package | Hybrid work environment</s> | Dynamic, collaborative, progressive, and high-performing team | Cutting-edge technologies in the best-in-class Boundary Scan industry | Career growth and development opportunities</s> | 1. Collaborative work environment | 2. Resultsdriven, high utilization and team-oriented culture | 3. Opportunity to learn about Project Management, Information Technology, and facilities software used by government agencies.</s> | Collaborative and team-oriented work environment | Mentorship opportunities for students and trainees | Opportunities for professional growth and development</s> | Collaborative "open-door" culture | Fosters areas of improvement for the department in collaboration with other managers.</s> | West coast time zones preferable Mountain or Pacific</s> | Collaborative and innovative work environment | Work-life balance initiatives and flexibility</s> | 1. Promotes trust and mutual respect. | 2. Passion for constant improvement. | 3. Array of products and experienced teams to learn from.</s> | Constellation Software is Canada's largest technology company, trading under CSU on the TSX (this includes a vast network of peers to work with and learn from) | Opportunity to develop your skills and learn new technologies | Work within a Constellation Software business unit</s>
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