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Staff Product Designer

Blank StreetLondon, United KingdomOnsite

About Us


At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.

What’s Brewing…


As a Staff Product Designer, you will help ensure quality of our platforms by combining a love for systems, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences across our digital platforms. You are an expert at design strategy, managing projects, and have exceptional craft. You generate ideas based on a product requirements document (PRD) or brief, sketching those ideas and bringing out of the box solutions to life digitally. You are extremely passionate about the user experience and are unwavering in advocating for our customers. This role reports to the Global Director of Product Design and is based out of our London, UK HQ office.

Our Values


  • Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
  • Move as One: We value people who strive to be the best team player, not individual stars.
  • “My Home is your Home”: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.

Who You Are:


  • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business
  • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion—approach, design strategy, systems, and implementation
  • Experience creating, managing, and delivering design systems and tokens with engineers.
  • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment
  • Strong storytelling with excellent verbal, written and visual communication skills
  • High proficiency in the use of tools such as Figma and Principle as well as Adobe Creative Suite, Keynote, and Google Slides
  • Minimum 7-8 years of experience in a product design, user experience, or equivalent role
  • Experience creating, managing, and delivering design systems and complex products with development partners.

What You’ll Own:


  • Lead product development process end to end, shaping the design and business strategy from initial concept through shipping and beyond
  • Design holistic systems, flows, and interfaces that are simple, elegant, and beautiful and produce detailed wireframes, visual compositions, and prototypes
  • Visualize and verbalize complex ideas, rationalizing solutions to team and stakeholders, and help continue the process moving forward
  • Manage multiple project timelines and size and estimate new design work
  • Partner with fellow designers, product managers, and engineers to identify customer pain points, develop robust and efficient solutions, and to bring them seamlessly to life in the real app experience
  • Manage our design system and execute on new feature development across our digital platforms

Benefits:


  • Exclusive access to our coveted Regulars program – yes, that means free matcha and more! ☕✨
  • Private health and dental insurance
  • Flexible working hours
  • 25 Days annual leave (plus Bank Holidays)
  • A great culture with regular team events

Life at Blank Street

Blank Street is your friendly neighborhood coffee cart. Zero Emissions. Zero Waste. Good Vibes. Come say 👋
Thrive Here & What We Value1. **Passion for Coffee and Customer Service:** We believe that great coffee should become an everyday ritual for our customers. As part of our team, we want to ensure that each cup is brewed with love and care.2. **Attention to Detail & Going the Extra Mile:** Our philosophy revolves around creating a memorable experience for our guests by paying attention to every detail - from presentation to cleanlinesses. We believe in going above and beyond, even when things get busy or stressful.3. **Inclusive and Respectful Team Environment:** My House is Your House Hospitality values diversity and inclusivity. We seek team members who are respectful of others' opinions and ideas while fostering a collaborative workplace culture.4. **Hospitality & Welcoming Guests:** Our cafes aim to create an inviting atmosphere where guests feel like they're welcomed into the cafe as if it were their own home. We strive for excellence in customer service, ensuring that every guest has a positive experience.5. **Magic is in the Details:** Our team members are dedicated to creating meaningful moments by paying attention to details and thinking about everything that makes an experience special.6. **Move as One:** We believe in working together towards common goals, valuing each member's contribution while fostering a sense of unity within our team.7. **What's Brewing...:** Our values include love for coffee and customer service, welcoming guests into the cafe like they would invite a friend, providing stellar service even when things are busy or stressful, valuing attention to detail, going the extra mile, thinking about everything that makes a moment meaningful, being inclusive and respectful team members who strive to be the best team players, and over-communicating for understanding.8. **My House is Your House - Hospitality:** We are obsessed with presentation, ensuring our cafes are always clean and welcoming, providing stellar service even when things get busy or stressful.9. **Well-being Benefits & Rewards:** As part of My House is Your House Hospitality, you'll enjoy well-being benefits such as paid time off and discounted gym memberships. Plus, we offer a fun and rewarding work environment with Blank Street swag and coffee!10. **First-Ever Brand to Offer Affordable High-Quality Coffee:** My House is Your House Hospitality was founded on the belief that great coffee should be accessible for everyone. We're proud of our partnerships with amazing local vendors, brands, and some of the best baristas in town!
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