Description
A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others.
Core Responsibilities
Sales:
- Proactively identify and engage potential clients by visiting local businesses in person.
- Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
- Consistently exceed sales targets through relationship-building and strategic outreach.
- Expand our network of local merchants, driving growth and team success.
- Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
Account Management:
- Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
- Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
- Introduce and implement new financial services to maximize value for existing clients.
- Facilitate virtual and phone-based account maintenance as needed.
- Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
- Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.
Requirements
Preferred Skills
- 2+ years of experience in outside sales, business development, or payment services.
- Fluency in both Spanish and English, both written and verbal.
- Comfortable with in-person, virtual, and phone-based client interactions.
- Experience using Salesforce as a CRM and sales tool or similar technology
- Committed to understanding and meeting client needs.
- Action-oriented and proactive, takes initiative to pursue opportunities while adapting to challenges and remaining persistent in a dynamic sales environment.
- Effectively conveys ideas, builds rapport, and engages clients through both written and verbal interactions strong interpersonal and cross-cultural communication skills, particularly in engaging with diverse communities.
- Skilled at managing multiple tasks, prioritizing effectively, and maintaining efficiency throughout the day.
- Driven to achieve goals independently while also motivating others to succeed.
- Comfortable making independent, informed decisions to drive results.
Technical Requirements
- Must have access to a wired internet connection with access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection.
- Must be located in and able to work in Tucson or Phoenix, Arizona.
- Must have own vehicle/transportation.
Benefits
- Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a unique opportunity to earn a share in company success.
- Comprehensive Benefits: Medical, dental, and vision coverage.
- Financial Security: 401(k) retirement plan and voluntary life insurance.
- Wellbeing: Time off when you need it, supporting both personal and professional sustainability. Open PTO available after one year.
- Career Growth: Training, mentorship, and development opportunities.
- Support & Stability: Short-term & long-term disability coverage and wellness resources.
The salary for this position is $80,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company. Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.Gravity Payments collects and processes personal data in accordance with applicable data protection laws.
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