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People Operations Coordinator

PonteraNew York, New York, United StatesOnsite

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside.

That’s where you come in.

DESCRIPTION


The People Operations Coordinator will play a key role in supporting the day-to-day HR and operational functions of the company. Reporting into the People Operations Manager, you will be working directly with decision makers to ensure seamless HR processes, maintain compliance, and improve the overall employee experience. You will be responsible for contributing to a positive, efficient, and well-organized workplace.

RESPONSIBILITIES


  • Own critical parts of the the employee lifecycle including onboarding, payroll, and offboarding 
  • Maintain and update employee records in the HRIS system
  • Maintain HR and company-wide documentation
  • Assist with benefits administration for the US-based team
  • Manage employee expense reconciliation
  • Support planning and executing company-wide and team events 
  • Assist in managing HR compliance, ensuring the company adheres to relevant regulations and policies
  • Coordinate and schedule interviews for candidates
  • Provide support for other administrative tasks, as needed

REQUIREMENTS


  • Excellent problem-solving skills and the ability to work autonomously 
  • Prior experience in HR and/or administration is a bonus
  • Strong interpersonal skills when interacting with a wide range of stakeholders
  • Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards of excellence and attention to detail
  • Hands on and proactive - The mentality that no task is too large or small
  • Strong written and verbal communication skills
  • Technical proficiency – experience with Microsoft Office and/or Google Suite required

WHAT WE OFFER


  • Compensation: $70,000 - $100,000 annually
  • Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
  • Team Culture: A collegial, collaborative, fun work environment with frequent team events
  • Equity: All new hires are eligible for equity grant participation
  • Healthcare: Comprehensive & affordable insurance benefits with a variety of plan options
  • Retirement: 401(k) with employer match & employer-sponsored access to a retirement advisor
  • Family Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy
  • Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!)
  • Food Perks: Fully stocked kitchen & lunch reimbursement program
  • Work Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO day

Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Life at Pontera

Pontera is a fintech company on a mission to be the bridge to a better retirement for millions of Americans. We do this by enabling financial advisors to manage, trade and report on individual's 401(k)s, 403(b)s, and other held away accounts. Pontera is a SOC 2 compliant platform trusted by advisors to ensure that client data is protected, and that the client retains ultimate control of their accounts. The platform is designed to seamlessly work across account types and integrate with leading portfolio management software. Founded in 2012 as FeeX, Pontera is headquartered in New York City and now serves thousands of advisors, including some of the largest RIA and Broker Dealer firms across the country. If you are interested in helping everyday people get the professional guidance they need to make the most out of their retirement savings, join us.
Thrive Here & What We Value1. Peoplefirst mentality2. Collaborative work environment3. Flexible work arrangement (hybrid office model)4. Comprehensively benefits package5. Equity grant participation6. Professional development opportunities7. Paid parental leave and family planning services8. Fully stocked kitchen and lunch reimbursement program9. Retirement plan with employer match10. Generous PTO days

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