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Staff Product Manager - Infrastructure Lifecycle Management Suite

HashiCorpUnited StatesOnsite

At HashiCorp, we’re committed to simplifying and empowering the digital world. A cornerstone of this commitment are the infrastructure products Terraform, Packer, and Waypoint. Collectively, these represent a Suite of Infrastructure Lifecycle Management products that embodies our vision of providing seamless, efficient, and secure delivery of infrastructure provisioning and management.

About the team:


We are now seeking an experienced Product Manager to join our Infrastructure products team as the Product Manager for the Suite of Infrastructure Lifecycle Management products. This is a vital role that unifies the infrastructure products as a complete set of experiences that work together. A primary aspect of this role will be meeting regularly with our Customer Advisory Board members and other customers that fit our Ideal Customer Profile. Based on this customer and market feedback, you will identify and prioritize Jobs To Be Done and Critical User Journeys for these products.

You will also be involved in working with product, design, and engineering teams that own particular parts of the product experience.If you’re eager to solve complex product management problems and have a passion for cloud infrastructure, we’d love to connect.

What you’ll do (responsibilities):


  • Craft the Suite product story by understanding the landscape, user needs, and HashiCorp principles.
  • Lead the Customer Advisory Board (CAB) and regularly meet with CAB members to get ongoing feedback that is incorporated into our plans.
  • Regularly meet with industry analysts for feedback and translating industry trends into our plans.
  • Own and improve Infrastructure Lifecycle Management strategy documents to set the context for the product roadmap.
  • Develop and prioritize the product roadmap by taking feedback from practitioners, ecosystem partners, engineering, marketing, and the HashiCorp vision.
  • Conduct user research and write Product Requirement Documents (PRDs) to distill the research into requirements.
  • Communicate product status to all partners. Keep sales and marketing updated on capabilities and their value and work collaboratively with engineering on feature requests.
  • Help with sales and marketing collateral to educate on the product story and features (website copy, white-papers, sales decks, FAQs, etc).
  • Act as an escalation point for product issues in the suite and help facilitate resolutions.

What you’ll need (basic qualifications):


  • 8+ years of product management experience with developer products
  • 2+ years of experience using Terraform and one or more large cloud providers (AWS, GCP, Azure) 
  • Comfortable interfacing and communicating with customer executives in both business sponsor and technical decision maker roles
  • Familiarity with coding practices in modern programming languages like Java, Golang, Node, Ruby etc.
  • Experience with product discovery practices working collaboratively with engineering and design
  • Strong user and market research skills
  • Ability to organize multiple stakeholders towards a common goal
  • Analytical with the ability to prioritize and make tradeoffs
  • Strong technical acumen, with a solid understanding of infrastructure and open source
  • Comfortable talking to developers and platform engineers to work on product discovery

Attributes we look for in successful product managers:


  • Humility
  • Listening to understand
  • Explain complex ideas simply
  • Written, verbal, and visual communication skills
  • Reflective
  • Responsible and takes ownership over work
  • Curious

Skills you will practice as a product manager at HashiCorp:


  • Defining the product roadmap and strategy
  • Writing product requirements documents (PRDs)
  • Leading sales engineer and support education sessions
  • Enabling the go-to-market teams (sales, support, SEs, marketing)
  • Conducting customer interviews
  • Performing market research
  • Backlog management

#LI-RemoteIndividual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.The base pay range for this role in the SF Bay Area / NYC area is:$263,500—$310,000 USDThe base pay range for this role in California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland is:$241,500—$284,100 USDThe base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:$219,600—$258,300 USD“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization.

HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”

Life at HashiCorp

HashiCorp was founded by Mitchell Hashimoto and Armon Dadgar in 2012 with the goal of revolutionizing datacenter management: application development, delivery, and maintenance. The datacenter of today is very different than the datacenter of yesterday, and we think the datacenter of tomorrow is just around the corner. We're writing software to take you all the way from yesterday to today, and then safely to tomorrow and beyond. Physical, virtual, containers. Private cloud, public cloud, hybrid cloud. IaaS, PaaS, SaaS. Windows, Linux, Mac. These are just some of the choices faced when architecting a datacenter of today. And the choice is not one or the other; instead, it is often a combination of many of these. HashiCorp builds tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc. And we're committed to supporting next-generation technologies, as well. HashiCorp was founded and continues to be run by the primary authors of all our core technologies powering thousands of companies worldwide. We speak at conferences and write books related to application and infrastructure management. All our foundational technologies are open source and developed openly, and have been since 2010. The Tao of HashiCorp is the foundation that guides our vision, roadmap, and product design. As you evaluate using or contributing to HashiCorp's products, it may be valuable to understand the motivations and intentions for our work. Learn more about the Tao of HashiCorp here: https://www.hashicorp.com/tao-of-hashicorp
Thrive Here & What We Value- Collaborative and Supportive Work Environment- Agile Methodologies- Customer-Centric Approach- Continuous Learning and Improvement- Innovation and Creativity- Outstanding Customer Experiences- Flexible Working Arrangements- Comprehensiveness over Point Solutions- Investment in Deployment Options

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