About almentor:
Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.
Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities.
Job Brief:
The Learning & Development Content Specialist is responsible for ensuring content quality, operational efficiency, and timely execution of B2B and B2C content needs. This role focuses on evaluating course performance, handling B2B content requests, and streamlining content operations to support business objectives and client satisfaction.
As the Learning & Development Content Specialist you will manage:
B2B Course Management & Client Support
- Handle B2B client content requests by identifying and recommending relevant courses from the 1,100-course library.
- Create course outlines tailored to B2B clients based on their industry-specific training needs.
- Ensure quick turnaround on B2B content requirements to support sales and client renewals.
Content Evaluation & Quality Control
- Review course evaluations to assess content engagement, learner feedback, and mentor effectiveness.
- Evaluate mentor performance by analyzing course ratings, completion rates, and learner interactions.
- Ensure content meets Almentor’s quality benchmarks before publication.
Content Operations & Release Management
- Maintain the course release calendar, ensuring timely updates and structured rollouts.
- Ensure content accuracy and metadata alignment before courses go live.
- Collaborate with internal teams to optimize content workflows and maintain quality standards.
Analytics & Performance Reporting
- Track and analyze course performance metrics to provide insights for content optimization.
- Identify trends in learner engagement and B2B client preferences to support data-driven content strategy improvements.
- Generate reports on course performance, mentor evaluations, and content impact.
The ideal candidate will have:
- Bachelor’s degree in Education, Business, Media, Data Analysis, or a related field.
- 1-3 years in a content-related role (e-learning, digital content strategy, or instructional design).
- Proficiency in content management systems (CMS), data analysis tools (Excel, Google Sheets, BI tools), and LMS platforms.
- Strong attention to detail, analytical mindset, problem-solving abilities, and cross-functional collaboration skills.
