Service Specialist Global Grade 09

Barloworld EquipmentIsando Aftermarket, South AfricaOnsite

Key Output

• Provide technical information to business for effective repair options and CVA kits for earthmoving equipment and components. • Create repair option kits for earthmoving equipment and components. • Manage, control, and maintain these repairs option kits in the CPR system. • Create CVA kits for earthmoving equipment, Engines and Generators. • Manage and maintain the CVA calculator, loading new kits on the calculator and CPR system and maintain these kits on the calculator and the system.

• Effective self-management and performance ownership.

Qualification, Experience and Competencies

• Qualified in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) NQF 3 • Sound interpersonal & communication skills. • Technical report writing Basic business and financial understanding.• Computer literacy (SIS, STW, ET, etc.)• Troubleshooting and problem-solving competencies. • Qualified in relevant trade e.g., Diesel/Earthmoving Equipment Mechanic. • Minimum 3 years’ experience

Life at Barloworld Equipment

Thrive Here & What We Value1. Effective territory management2. Accurately and efficiently deal with sales administrative tasks3. Manage all aspects of the sales process4. Good customer relationship skills5. Business planning and development skills6. Strong communication and presentation skills7. Sound technical knowledge of CAT equipment8. Knowledge of CRM Tools9. Effective selfmanagement and performance ownership10. Financial acumen

Service Specialist Global Grade 09

Key Output

Qualification, Experience and Competencies

Life at Barloworld Equipment

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