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Scrum Master

FreedomPayPhiladelphia, Pennsylvania, United StatesHybrid, Onsite
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.  
The Scrum Master is responsible for facilitating and conducting all sprint ceremonies, supporting 1-2 software engineering teams at FreedomPay.   This includes running daily standups, sprint planning, facilitation of  sprint retrospectives, and sprint reviews. The primary role is facilitation of the Agile Scrum process, by supporting a team of engineers and analysts through work prioritization, coordination and removing blockers.  The Scrum Master works closely with the Product Management team, Team Lead developer and Software Development Managers to ensure sprint deliverables are on track and current development activity aligns with Product Roadmap and priorities.

Primary Job Responsibilities (including but not limited to)


  • Foundational understanding of the Agile Manifesto, principles and values
  • Familiarity with Agile frameworks, including, but limited, to Scrum and Kanban
  • Basic understanding of the Software Development Lifecycle
  • Experience as a Scrum Lead for a minimum of 1-3 years for a software development team utilizing Agile/Scrum principles.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Ability to anticipate issues based on experience to help the team avoid or resolve the issues.
  • Bachelor’s degree or equivalent work experience.
  • Excellent oral and written communication skills including active listening.
  • Experience with Azure DevOps, Jira, or similar ticket and project tracking software
  • Basic Project Management Skills
  • Basic familiarity with team collaboration tools such as MS Teams, Confluence, Monday.com
  • Knowledge of and/or experience with writing effective user stories and acceptance criteria.
  • Experience providing Scrum Lead Services for multiple teams concurrently.

Required Skills and Qualifications


  • Foundational understanding of the Agile Manifesto, principles and values
  • Familiarity with Agile frameworks, including, but limited, to Scrum and Kanban
  • Basic understanding of the Software Development Lifecycle
  • Experience as a Scrum Lead for a minimum of 1-3 years for a software development team utilizing Agile/Scrum principles.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Ability to anticipate issues based on experience to help the team avoid or resolve the issues.
  • Bachelor’s degree or equivalent work experience.
  • Excellent oral and written communication skills including active listening.
  • Experience with Azure DevOps, Jira, or similar ticket and project tracking software
  • Basic Project Management Skills
  • Basic familiarity with team collaboration tools such as MS Teams, Confluence, Monday.com
  • Knowledge of and/or experience with writing effective user stories and acceptance criteria.
  • Experience providing Scrum Lead Services for multiple teams concurrently.

Additional Preferred Qualifications


  • Certified Scrum Master (CMS) – Scrum Alliance
  • Professional Scrum Master (PSM I) – scrum.org
  • ICAgile Certified Professional (ICP) – IC Agile
  • SAFe Scrum Master (SSM) – Scaled Agile

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Life at FreedomPay

Founded in 2000, FreedomPay is a technology and innovation company with a long history as an industry leader and in driving market success for its clients. The FreedomPay Commerce Platform is a multi-patented solution portfolio designed to enable enterprises to deliver a high-performance, secure user experience driven from the Cloud to any device, anytime, anywhere. The platform seamlessly bridges the gap across in-store, web and mobile by multiplexing point of sale systems, payment processors, incentive engines and other disparate systems to a cutting edge transaction superhighway. Quick to incorporate the benefits of Cloud computing, FreedomPay is a Platform-as-a-Service (PaaS) provider enabling value-added services for our global partners. Our unique capabilities harness the power of exceedingly detailed data captured by our patented payment, incentive and loyalty offerings. Essential capabilities that are quickly being adopted across many industries including: retail, gaming, lodging, stadiums, education, healthcare and financial services. And further to our mission to be an industry leader, FreedomPay is the only company in North America with a fully validated P2PE solution with EMV, DCC and NFC support. With full PCI Security Council Validation, our customers are assured they have the most secure solution offered anywhere in the world today. FreedomPay's innovations have led to the granting of three patents, furthering the confirmation of the offerings uniqueness and reinforcing customer confidence in the FreedomPay brand as a technology innovation company. The patents cover transaction networking, real-time discounting and incentive application bolstering the company's position as a forward-thinking leader in a burgeoning global marketplace. The Company is privately held. Shareholders include employees and leading venture capital investors: Blue Run Ventures, Palo Alto and Core Capital Partners, Washington D.C.
Thrive Here & What We Value1. Fast paced, high growth2. Competitive benefits & compensation3. Upward mobility & professional development4. Exceptional employee benefits (medical, dental, vision)5. Life Insurance and retirement plans with company match6. Flexible hybrid working environment7. Strong parental leave programs8. PCI Security Standards Council validation9. EMV standard compliance in North America10. Business casual atmosphere
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