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Business Operations Manager

EsperAustin, Texas, United StatesRemote, Hybrid, Onsite
Esper was founded in 2018 with the mission to empower dynamic and responsive policymaking in government. Esper’s goal is to align existing data, stakeholders and public policy goals to streamline the policymaking process at all levels of Government. We imagine a world where policymaking is driven by data and insights from all stakeholders and we are transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. 
Esper is looking for an experienced

Business Operations Manager


to help drive this mission forward.

Job Description:


The

Business Operations Manager


will report to the VP of Operations and be responsible for a broad set of duties ensuring the smooth and efficient daily operations of the Company. This individual will perform a diverse range of functions primarily within People Operations but also support IT, Offices/Events, Contracts, and ensure strict compliance with all relevant regulations. This role is also responsible for leading and fostering a positive and collaborative culture from Esper HQ in Austin. 

What you'll do:


- Manage and administer Company benefits package including insurance, time off and flex benefits- Employee onboarding and offboarding- Administer bi-annual 360 performance reviews, provide ongoing support to managers, and track employee satisfaction through quarterly pulse surveys- Support recruiting by creating job descriptions, interview templates and supporting interview processes- Manage IT and tool subscriptions, billing and access- Organize and execute Company events such as Offsites, team-building activities and co-working weeks- Manage Company equipment, offices and mail- Manage corporate insurance policies and maintain appropriate coverage consistent with client contracts- Support Operations team as needed with tasks related to board of directors requests, cap table management, investor updates, contract negotiations and regulatory filings- Support budget management and forecasting as needed

What we're looking for:


- At least 5+ years in People Operations and/or Business Operations roles- Diverse skillset capable of handling multi-faceted duties- Exceptional organizational skills and ability to prioritize & run concurrent projects- Ability to work autonomously with minimal supervision- Ability to apply complex problem solving skills to ambiguous projects- Exceptional communicator - Experience in a startup environment

Bonus experience:


- Experience with GovTech organizations is a bonus but not required

Perks and Benefits:


- Being a part of an innovative and collaborative team that will both support and challenge you- Significant opportunity for growth and ownership and to shape Esper for the long-term- Competitive salary and equity at a growing early-stage company- Paid holidays & unlimited PTO- Medical, dental, and vision insurance- Generous parental & sick leave- 401(k) retirement plan with employer match- Short/Long term disability & life insurance- Flexible spending account (FSA)- Bonus equity grants- Monthly stipend to offset remote work expenses- Office equipment allowance- Paid Time Off to participate in volunteer/community eventsThe salary range for this position is $125,000 - $150,000 commensurate with experience$125,000 - $150,000 a yearApply for this job

Life at Esper

Esper is reimagining the future of app and device management for dedicated devices. Rather than follow the standard approach to device management delivering a watered down implementation, Esper focuses on the needs of developers helping them move their app and device management from a portal-based approach into code. We deliver scalable APIs with SDKs, tools, and a specially designed Console streamlining the entire application lifecycle. Across development, test, deployment, management, and support Esper gives developers and admins a new approach for dedicated devices. We specialize in Android, the most popular mobile OS on the planet with over 2 billion active users which is increasingly the OS of choice for dedicated devices. At Esper, we offer an intuitive, cloud-based platform for managing all Android devices seamlessly and securely via our APIs or through our Console. Whether that happens to be a restaurant kiosk, POS, or other innovative Android dedicated device solution, we give you, your employees, and customers peace of mind, knowing that their assets are safe and secure with Esper. Our full-stack platform includes capabilities spanning device management, remote management, and application deployment. Additionally, we support Over the Air (OTA) updates enabling all devices to be kept up-to-date with the latest security updates. So, imagine coupling together the worldᅢᄁ¬ツᆲ¬トᄁs most popular mobile OS with the best-in-class features of enterprise device fleet management available via APIs. Thatᅢᄁ¬ツᆲ¬トᄁs Esper!
Thrive Here & What We Value1. Empowerment-driven culture2. Dynamic policymaking focus3. Flexible bureaucracy transformation4. Innovation encouragement5. Collaborative environment6. Streamlined policymaking process7. Data alignment for policy goals8. Remote position availability in select states9. Competitive salary range10. Government-centric approach

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