SCCM/MCM Systems Engineer

Independent SoftwareAnnapolis Junction, Maryland, United StatesOnsite

What you will be doing!

As an SCCM/MCM Systems Engineer, you will be part of the Digital Services Endpoint Management Team. We are seeking an experienced Microsoft SCCM (System Center Configuration Manager) / Microsoft Configuration Manager (MCM) system engineer to handle all aspects of SCCM administration, maintenance, and operation for our Global Enterprise Solution. This solution is used for Microsoft patch management, software distribution, operating system deployment, and hardware and software inventory across multiple networks.Your responsibilities will include:- Monitoring the health of the SCCM infrastructure.- Managing boundaries and collections.- Implementing necessary configuration changes.- Investigating, analyzing, and resolving technical issues.- Actively seeking ways to prevent issues from recurring or to automate responses to common problems.

Will work with The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft Configuration Manager (MCM) system engineer to perform all aspects of SCCM administration, maintenance, and operation of the SCCM Global Enterprise Solution used for Microsoft patch management, software distribution, operating system deployment, and hardware and software inventory across multiple networks. Duties include monitoring SCCM infrastructure system health; managing boundaries and collections; making required configuration changes; investigating, analyzing, and resolving technical issues; and actively pursuing mechanisms for preventing or automating the response to reoccurrences.

Job Description / Requirements:

Solid working knowledge of the Windows registry, interaction of drivers within the OS, unattended/silent installs of Windows operating systems, Active Directory and GPOs, experience in building MSIs using automated tools, experience supporting external connected WSUS customers, experience with ServiceNow integrations is a plus, programming experience PowerShell or Python is a plus, experience with data analytics applications (Splunk OR Elastic ELK (Elasticsearch, Logstash, or Kibana) Stack is a plus
Direct experience in the implementation, administration, and configuration of SCCM in a global enterprise environment (for hundreds to thousands of endpoints) across multiple air-gap networks, computer/IT professional experience with Windows Server Administrator; Win Server 2016, 2019 or 2022 OR Windows SQL Server, Extensive working knowledge of and troubleshooting experience with standard (Windows) client platform administration, configuration, rights management and file access permissions needed to remediate issues, must be proficient with troubleshooting Windows Desktop and Server OS, experience managing a desktop OS image for large corporate environments coupled with experience with desktop deployment automation architecture, design/migration and troubleshooting is highly preferred. extensive working knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems is highly preferred.

Education and Experience:

High School or Equivalent and 19 years experience or
Bachelor’s and 14 years of experience

Certifications:

IAT Level 2

Clearance Required: Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Life at Independent Software

Entrepreneurs who are serious about giving their idea the best chance of success turn to Independent Software. Our product development and acceleration services allow startups to build a solid foundation during the early, risky phase of company formation. Through our A100 Software Developer Apprenticeship Program, we develop emerging local talent and connect these A100 Certified Developers with growing, innovative Partner Companies building their teams. Our A100 for Entrepreneurs program provides a revolutionary product development platform to early stage companies looking to reduce risk and maximize the return on their development budget. Venture Partner Companies accelerate their product and their team through a managed service that provides them with Apprentice teams and expert guidance on topics like Customer Development and Agile. Collaboration is at the heart of everything we do. During the software development process, we take an idea from blank page to beta. Clients become a part of our team even as they maintain control and ownership of what we build together. Working with us is also a gateway to other resources like startup founders, supporters, mentors, investors, and talent.

Thrive Here & What We Value- Independent Software fosters a collaborative work environment where teamwork and open communication are highly valued.- The company prioritizes employee wellbeing with benefits such as health insurance, retirement plans, and paid time off.- Independent Software is an Equal Opportunity Employer (EOE), M/F/D/V.- Emphasis on teamwork and adaptability in a dynamic environment.- Focus on customer communication and relationship building.- Commitment to providing high-quality IT services to clients at all times.- Support for ongoing learning and professional development opportunities.- Independent Software values its employees, offering growth and development opportunities.- The company encourages continuous learning through training programs and mentorship.- Prioritizes worklife balance with flexible schedules and telework options when possible.

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