Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
Title: Senior Administrative Assistant and Receptionist
The
Senior
Administrative Assistant
is responsible for assisting all team members with office-related issues while providing a solution to situations. The Senior Administrative Assistant reports to and assists the Office Manager in Herndon, VA. This is an in-office role that requires a consistent 8am-5pm schedule with limited flexibility outside of these hours. There is limited to no travel required for this role, but support of in-office events is required before and after hours at times.To be successful, the candidate should be dependable and professional with a polite demeanor and positive attitude.
Previous experience working in a corporate office setting is required.
Primary Responsibilities
- Act as the point of contact for internal and external clients; provide general support to visitors; answer and direct phone calls in a courteous, professional manner
Office Organization:
- Maintain office, conference rooms, and kitchen are orderly, neat, and well stocked
- Order office supplies and research new deals and suppliers
- Process incoming and outgoing mail and FedEx packages, tracking for compliance purposes. Assist Marketing with frequent large package shipments.
- Reporting and managing any office-related maintenance issues, including coordinating with the building management company
- Experience working with multi-function printers, including the ability to scan documents and send them as an email attachment, configure copy settings, and perform light maintenance tasks such as replacing toner cartridges
Office Administration:
- Update and maintain office policies and procedures, including the employee directory and badge inventory
- Write and distribute emails, correspondence memos, and forms for distribution, ensuring communication of necessary company news and information
- Submit and reconcile expense reports
- Occasionally traveling offsite to deliver reports or files or run an office errand
- Swag and operations uniform management, keeping inventory of swag and operation uniforms online and in the office, altering senior staff when stock is running low. Manage the online platform, monitor and track all deliveries, and follow up with the vendor when issues arise
- Order catering weekly and ad hoc for meetings and office events
Employee Engagement:
- Assist with all new employee onboarding, offboarding, and employee engagement initiatives and events
- Liaise with Executive and senior administrative assistants to handle requests and queries from senior managers
- Assisting with signature authorization
- Ensuring the confidentiality and security of files, assisting with offsite storage
- Provide administrative support to select Executives, including expense, calendar, and travel management
- Other miscellaneous Office/administrative/clerical duties as assigned
Knowledge, Skills & Abilities
- People-oriented and enjoys interacting with people
- Strong communication, both written and verbal
- Strong attention to detail, active listening, and problem-solving skills
- Superb ability to prioritize and manage multiple projects/responsibilities
- Strong adaptability and effective team player
- Good organization, time management, and scheduling skills
- Autonomous/Independent -- enjoys working with little direction
- Experience using Microsoft Office
- Must be able to work 40 hours a week in the office
- Must be able to lift 20 lbs independently
Experience
- 4+ years of experience in customer service and hospitality, with at least 2 years of experience as a Receptionist in professional services environment.
- Candidates with strong office administration experience and travel management experience are strongly encouraged to apply.
US Salary Range$24—$29 USDEdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.EdgeConneX offers a competitive benefits package.For more information on how we process your data, visit our Data Privacy Policy here.
