Aprio PH - Learning and Development Specialist

Position Responsibilities:

• Monitor, track, and report on training effectiveness and develop solutions following the Kirkpatrick levels of measurement and the ROI Institute, supported with empirical data and other statistical measurements. 
• Stay abreast of business, process, and skill needs, ensuring developmental opportunities remain relevant and delivered in the most effective format, or shifting based on Aprio's evolving needs. 
• Conduct qualitative and quantitative analyses to assess learning needs, measure training effectiveness, and identify improvement opportunities. 
• Produce training to ensure programs are educational, engaging, technically sound, and user-friendly, leading to a successful learning experience for team members. 
• Prepare program evaluation reports using feedback and performance data to measure training program impact and improve future development initiatives. 
• Prepare, review, and develop training content and materials such as presentations, manuals, e-learning modules, agendas, and instructional guides, ensuring alignment with branding standards and PRC requirements for CPD credits. 
• Recommend and implement innovative change initiatives, such as new communication strategies or technology, to promote and execute learning and development initiatives. 
• Systematically assess, design, develop, implement, and evaluate training programs based on learners' needs and objectives following the ADDIE model. 
• Conduct thorough learning needs analyses with SMEs and stakeholders to inform training and course development. 
• Complete necessary learning administration tasks, including creating course rosters, updating attendance in LCvista, and preparing training reports for SMEs and L&D leads. 
• Execute live and hybrid event management logistics such as meeting room reservations, food ordering, printing materials, and supply orders. 
• Coordinate and collaborate with external vendors for process improvement, timely content delivery and relevant curriculum development in line with PRC standards. 
• Coordinate and schedule training sessions to ensure maximum participation and minimal operational disruption, documenting all programs in the L&D calendar for training across modalities (group live, group internet-based, hybrid, and self-study) and communicating expectations to team members. 
• Facilitate communication and coordination among all stakeholders to ensure alignment and buy in to successfully execute projects. 
• Support L&D annual planning process (update planning templates and schedules, plan and schedule training, and compile resources for upcoming training and programs). 
• Leverage software which may include but not limited to LCvista, proofreading tools, MS Office Suite, to develop training, reports, and improve workflow. 
• Act as default administrator in LCvista, setting up programs, enrolling attendees, managing user profiles. 
• Maintain Aprio PH L&D SharePoint page to include current and up-to-date information on training and development programs for all audience levels throughout the firm. 
• Assist with various projects and administrative functions for the Learning & Development team and others as needed. 

Qualifications Needed:

• Experience using training software and tracking learning content in a learning management system (LMS), preferably LCvista required. 
• Experience coordinating in-person, virtual, and hybrid event management logistics required. 
• Experience applying the ADDIE model and other learning theories to develop, design, and deploy training, preferably in a professional services environment required. 
• Experience evaluating training program effectiveness through metrics, feedback, and assessments, making continuous improvements based on insights required.  
• Demonstrated organization, time management, and interpersonal skills with the ability to collaborate on a diverse team and manage multiple projects simultaneously required. 
• Experience leveraging technology to create diverse training materials, including guides, presentations, videos, and live recordings, fostering a dynamic learning environment required. 
• Experience in a client service or teaching role with a keen interest in transitioning into the training domain preferred.  
• Bachelor’s Degree in Education, Instructional Design, Psychology Communications or Human Resources is desired. 
• Master’s Certification in Instructional Design preferred. 
• Master’s Degree in Education, Instructional Design, Psychology Communications or Human Resources is preferred. 
• Relative professional certification preferred (e.g. Certified Learning and Development Professional CLDP, Six Sigma Yellow Belt SSYB, Certified Public Accountant CPA, Associate Professional of Talent Development Certification CPTD, Certified Professional of Talent Development Certification CPTD, Certified Professional in Training Management CPTM, Instructional Design Certificate, Certificate in Designing Online Learning CDOL).  
• Communication Skills: Demonstrate strong communication skills when working with stakeholders, training audiences of various sizes, committees, leaders, and vendors. 
• Problem-Solving Abilities: Strong critical thinking and problem-solving skills to address technical and interpersonal challenges effectively. 
• Ability to execute multiple projects simultaneously, ensuring their effective and timely completion, leveraging leadership support to prioritize as needed. 
• Adaptability: Ability to thrive in a fast-paced environment. 
• Ability to maintain the highest ethical standards and adhere to confidentiality guidelines. 
• Ability to effectively manage time and projects in hybrid and remote environments where in-person engagement may be limited. 

Perks/Benefits we offer for full-time team members:

What's in it for you:

- Working with an industry leader:

- A great team:

- Growth opportunities:

- Competitive compensation:

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