Sr. Software Developer

Obsidian SecurityOnsite

Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization.

Obsidian proudly offers the industry's most comprehensive and powerful SaaS defense solution. We are committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible.We’re a passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. We listen closely to our customers, iterate quickly, and (over) deliver to delight them. Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount.Obsidian Security delivers cloud detection and response for the enterprise.

The company’s leadership team includes innovators from Amazon, Carbon Black, Cylance, Demisto, Dome9, NYU, Google, F5, Juniper, Splunk, and VMware where they have delivered enterprise-grade products to thousands of customers. We are based in Newport Beach, CA, and are backed by Greylock Partners, Wing, and GV.Obsidian Security is building a SaaS solution that uses data science and deep expertise in security to revolutionize how organizations combat cyber threats across hybrid-cloud environments. We are seeking a Senior Software Developer to support our customer support and sales team in Australia by quickly identifying, troubleshooting, and fixing customer issues and bugs. This role requires a strong technical background, excellent problem-solving abilities, and a customer-first mindset. You will work closely with customer support, sales, engineering, and product teams to ensure timely resolution of issues and contribute to product improvements.

Responsibilities:

Troubleshoot and resolve customer issues and bugs in a timely and efficient manner.
Collaborate with the customer support team in Australia to identify and prioritize high-impact customer issues.
Develop and deploy fixes and improvements to ensure smooth customer experiences.
Work with product and engineering teams to provide insights on recurring issues and suggest improvements.
Continuously improve the product by identifying patterns in customer issues and implementing solutions to prevent them.
Support the development and maintenance of internal tools and processes to streamline issue resolution.
Write clean, maintainable, and efficient code. Participate in code reviews and provide mentorship to junior developers

Qualifications:

Strong experience in troubleshooting and resolving customer-facing issues and bugs.
Proficiency in programming languages such as Golang, Python, C, C++, or similar.
Proven ability to work under pressure and meet tight deadlines.
Excellent problem-solving and debugging skills.
Experience with version control systems such as Git.
Strong communication skills and the ability to work collaboratively with cross-functional teams.
Knowledge of cloud platforms, microservices, distributed systems, and databases is a huge plus.
Familiarity with cloud security concepts and technologies is a plus.
7+ years for BS, or 5+ years for Master in Computer Science, Information Technology, or other technical-related fields

Pay Transparancy

Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location.At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion.

In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.comInformation collected and processed as part of any job applications you choose to submit is subject to Obsidian’s Applicant Privacy Policy.Base Salary Range$175,000 - $238,000AUD

Employee Benefits:

Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.

Competitive compensation with equity and 401k
Comprehensive healthcare with dental and vision coverage
Flexible paid time off and paid holiday time off
12 weeks of new parent or family leave
Personal and professional development resources

Life at Obsidian Security

Led by former founding team members of Cylance and Carbon Black, Obsidian Security is a Southern California technology company living at the intersection of cybersecurity, artificial intelligence, and hybrid-cloud environments. Backed by Greylock Partners, Obsidian Security is based in Newport Beach, CA.

Thrive Here & What We ValueInnovative startup working on data products that solve hard problems | Key member of engineering and data teams, working alongside people with vast experience in both industry and academia | Tackling critical data analytics powering the product | Comprehensive healthcare with dental and vision coverage | Flexible paid time off and paid holiday time off | Personal and professional development resources</s> | Customer satisfaction, privacy, and data ethics are paramount | Passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today | Listen closely to customers, iterate quickly, and over-deliver to delight them</s> | Equal-opportunity employer | Value diversity and hire for talent, passion, and compassion | Committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible.</s> | Listen closely to customers, iterate quickly, and (over) deliver to delight them | Equal-opportunity employer that values diversity and hires for talent, passion, and compassion</s> | In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. | If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com | Information collected and processed as part of any job applications you choose to submit is subject to Obsidian’s Applicant Privacy Policy.</s> | Commitment to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible | Equal-opportunity employer that values diversity and hires for talent, passion, and compassion.</s> | One Obsidian, One Score | Do Great Things Together | Everyone is a Pioneer</s> | 1. Customer Satisfaction, Privacy, and Data Ethics are Paramount | 2. Passionate Team Optimizing for Impact by Solving Some of the Biggest Challenges in Cybersecurity Today | 3. Listen Closely to Customers, Iterate Quickly, and OverDeliver to Delight Them | 4. Collaborative CrossFunctional Work Environment | 5. Personal and Professional Development Resources</s> | High probability of career advancement opportunities as we grow to help more customers address these emerging risks while saving time and resources in the process.</s> | Commitment to solving the challenge of SaaS Security for customers as efficiently and effectively as possible | Value for talent, passion, and compassion | Commitment to solving the challenge of SaaS Security for customers as efficiently and effectively as possible.</s> | 1. Vibrant and Passionate Ethos | 2. Dedicated to Empowering Clients and Ensuring Their Success in the EverEvolving World of Cybersecurity | 3. Collaboration Across Departments | 4. Values Growth, CustomerCentricity, and Innovation | 5. Prioritizes Customer Satisfaction, Privacy, and Data Ethics</s> | Listen closely to our customers, iterate quickly, and (over) deliver to delight them | Customer satisfaction, privacy, and data ethics are paramount.</s> | Industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount.</s> | If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com</s> | Committed to solving the challenge of SaaS Security for customers as efficiently and effectively as possible.</s> | Listen closely to our customers, iterate quickly, and (over) deliver to delight them.</s> | 1. Customer Satisfaction is Paramount | 2. Data Ethics are Important | 3. Passionate Team Players | 4. Collaborative Environment | Commitment to solving the challenge of SaaS Security for customers efficiently and effectively | One Obsidian, One Score: we work together as a team towards common goals | Everyone is a Pioneer: we encourage innovation and creativity | Pay Transparency: our base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate.</s> | Listening closely to customers, iterating quickly, and delivering to delight them | Contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount</s> | 4. Collaborative Environment with Diverse Teams | 5. Business Acumen to Understand Partner Needs and Align them with Customer Requirements</s> | Customer satisfaction, privacy, and data ethics are paramount at Obsidian Security | Listen closely to customers, iterate quickly, and over-deliver to delight them.</s> | 2. IndustryLeading Cybersecurity Product | 3. Passionate Team Optimizing for Impact by Solving Some of the Biggest Challenges in Cybersecurity Today | 4. Listen Closely to Customers, Iterate Quickly, and OverDeliver to Delight Them | 5. Committed to Solving the Challenge of SaaS Security for Customers as Efficiently and Effectively as Possible</s> | Optimizes for impact by solving some of the biggest challenges in cybersecurity today | Values talent, passion, and compassion above all else</s> | Equal-opportunity employer who values diversity and hires for talent, passion, and compassion | 12 weeks of new parent or family leave | Obsidian Security is committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible. | We listen closely to our customers, iterate quickly, and (over) deliver to delight them. | Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount.</s> | 1. Passionate Team Optimizing for Impact | 2. Customer Satisfaction, Privacy, and Data Ethics are Paramount | 3. IndustryLeading Cybersecurity Product | 4. Comprehensive and Powerful SaaS Defense Solution | 5. EqualOpportunity Employer</s> | Collaborating with Sales Engineering, Alliances, Customer Success, Renewals, Product, Legal, Marketing, and Engineering Teams to Create a Seamless Customer Experience</s> | 2. Privacy | 3. Data Ethics | 4. Passionate Team | 5. Continuous Improvement</s> | 4. Equalopportunity employer that values diversity and hires for talent, passion, and compassion.</s> | Emphasis on customer satisfaction, privacy, and data ethics | Focus on delivering results and driving adoption throughout the customer lifecycle | Collaborative environment with sales, marketing, and product teams | Personal and professional development resources available to employees</s> | 2. Privacy and data ethics are important values | 3. Passionate team that optimizes for impact | 4. Continuous learning and improvement mindset | 1. Customer satisfaction, privacy, and data ethics are paramount. | 2. Passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. | 3. Listen closely to customers, iterate quickly, and overdeliver to delight them.</s>

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