Sales Support Associate

About The 1916 Company: The 1916 Company is the world’s leading destination and global community for collectible luxury watches and fine jewelry. Comprising more than 20 boutiques and Collector’s Lounges in important watch markets worldwide, The 1916 Company brings together the legacies of WatchBox, Govberg Jewelers, Radcliffe Jewelers, and Hyde Park Jewelers to offer a curated selection of timepieces and fine jewelry – both new and pre-owned – by the most respected brands, a dynamic media platform, and the support of trusted client advisors.

The 1916 Company’s vibrant community extends from coast to coast and around the world. Overview: The 1916 Company is seeking a Sales Support professional to join our team in our Walnut Street (Philadelphia PA) location. This role will serve as the shipping and logistics coordinator for the Walnut St. team and the logistics liaison for all 1916 locations. Position Summary: This position serves as the primary coordinator for inventory management in store, including handling outbound shipments to other locations and customers, organizing inventory when it arrives, and ensuring inventory is managed in the internal database. Job responsibilities: Serve as the primary support and contact for Client Advisors and Inventory Managers Responsible for the management, coordination, and shipping of watches and jewelry daily Preparation of all outbound shipping paperwork  Experience with international labels and customs paperwork is a plus Coordination of high value shipments with our armored service Responsible for outbound inspection of watches, including QC paperwork and watch presentation for watches shipping directly to clients Responsible for pulling box and paperwork and cross-referencing with our intranet to ensure everything pictured in the listing is included Responsible for the management, ordering, and billing of spare parts on behalf of the traders Inputting client information into our CRM as needed Provide world-class in-store customer service. Learn and retain brand product knowledge for all watch and jewelry brands The 1916 Company offers. Provide necessary feedback to managers and colleagues in other departments in order to make store operations more efficient and effective. Qualifications 1-3 years of administrative and/or shipping is preferred Ability to lift 50+ lbs and go up and down stairs multiple times per day Strong written, verbal, and quantitative/analytical skills. Strong technical skills or ability to quickly learn technical concepts. Detail oriented is a must! You have a sharp eye and are meticulous about the small details  Strong organizational skills—You are able juggle multiple tasks within the constraints of tight timelines.

You have strong time management skills and know how to prioritize You’re proactive, flexible in adapting to evolving priorities and projects Accountable: You take ownership and personal responsibility for results and how they’re achieved.   Other duties as assigned EEO statement The 1916 Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.