We are seeking a skilled Platform Support Engineer with strong knowledge in various
technologies and excellent troubleshooting skills. The ideal candidate will have experience withmessaging technologies, metric technologies, and Kubernetes, as well as a solid understandingof PostgreSQL.
Responsibilities:
- Troubleshoot, perform root-cause analysis, and debug issues.
- Manage and administer Kubernetes environments, with RKE2 preferred but not required.
- Provide developer or admin-level support, not just remote usage via Cloud.
- Triage Kubernetes-based issues, including logs (both container and host-level) and metrics.
- Utilize case-management tooling such as ServiceNow.
Required Skills:
- Strong proficiency in troubleshooting, root-cause analysis, and debugging.
- Deep Kubernetes experience, with RKE2 preferred but not required.
- Experience in triaging Kubernetes-based issues, including logs and metrics.
- Strong knowledge of PostgreSQL.
- Knowledge of messaging technologies like Kafka and JMS.
- Familiarity with metric technologies like Prometheus and Grafana.
- Knowledge of the EFK Stack.
- Experience with service discovery/mesh such as Istio.
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